* whichever comes first. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. Your details will be stored, but will not be retained longer than necessary. to correspond and communicate with you; to create a better understanding of you as a customer or visitor; for network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access; to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request); for the purposes of corporate restructure or reorganisation or sale of our business or assets; for efficiency, accuracy or other improvements of our databases and systems e.g. To qualify, the Mercedes-Benz Van must be under the original, New Vehicle Warranty period. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. However, certain features of our website may depend on the sharing of personal information. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. Please read the data protection provisions on the websites of those providers. The prices are recommended retail prices for our authorised dealers. Mercedes-Benz reserves the right to modify or amend these warranty terms without notice. 6. Following the steps below will ensure that the process runs as smoothly as possible: Notify a Mercedes-Benz Authorised Workshop as soon as you notice any problem that may be due to a manufacturing fault. 3.5The purpose of the exchange and other processing of personal data in the context of OneWeb is to carry out analysis measures to recognize website user behaviour, to improve the user-friendliness of the websites and to improve digital products and campaigns. display of personalized content or advertising based on your usage behavior), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system. e.The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. In addition, we store your IP address and the name of your Internet service provider for seven days. A social network cannot associate a visit to other Mercedes-Benz websites until you have activated an existing social plug-in. Mercedes-Benz UK Ltd. are TUV certified and adhere to ISO 9001 quality standards. The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail in the Credit Reference Agency Information Notices (CRAIN). Improper repair, maintenance, care or storage. The text, images, graphics, sound files, animation files, video files and their arrangement on Mercedes-Benz Group Internet sites are all subject to Copyright and other intellectual property protection. Sub Model: C320 4MATICEstate. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. Please consult a company branch or an authorised dealer for final details. In addition to the above we will also store personal information only if you share that information; for instance, by filling out a registration form, contact form, survey, contest entry or to execute a contract In such cases we will, store only the data we are allowed to keep based on consent given by you or in accordance with applicable legal regulations. Examples may include an economic downturn in Europe or North America, changes in currency exchange rates, interest rates and in raw material prices, introduction of competing products, increased sales incentives, the successful implementation of the new business model for smart, delivery delays for production materials owing to supply bottlenecks, strikes or supplier insolvencies, and a decline in resale prices of used vehicles. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received your request. We hope that you will be as enthusiastic as we are about this creative effort. Please note, therefore, that we are not responsible for the contents of any linked site. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years. especially equipment for low fuel quality). 12. 6, , clause No.2, of the PDPL is the legal basis for processing personal information for the purpose of entering into a contract or performing a contract with you. Otherwise we will provide you with our justification as to why we need to continue using your data. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. a. 5.4 Third parties who provide products and services. Prices are current at the time of publication an subject to change without notice. c. If you click on the link to an offer or activate a social plug-in, Personal data may reach providers in countries outside Egypt that, from the point of view of the Personal Data Protection Law No. Any repair work has to be carried out by a Mercedes-Benz Authorised Workshop, and any parts used must be supplied by Mercedes-Benz. Collecting and processing your personal data. Mercedes-Benz UK Companies contractual agreements permit the termination of suppliers for a single violation.. o Mercedes-Benz UK Companies Integrity Code details the rules and procedures by which we should treat fellow employees. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. The Modern Slavery Act 2015 came into effect on 29th October 2015. Your details will be shared with third parties who include our agents, credit reference and fraud agencies, group companies and the Mercedes-Benz Agent/ Dealer supplying the vehicle. 3.4 If telematics software is installed in the vehicle, the vehicle manufacturer or telematics services provider may share vehicle location data with Mercedes-Benz Group (UK) in order to satisfy internal asset audit requirements or retake possession of the vehicle if it reasonably suspects that the vehicle has been abandoned (or that you have otherwise breached any term of an agreement with Mercedes-Benz Group (UK)) and you do not respond satisfactorily despite attempts to contact you or if the data is requested by law enforcement agencies. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. Warranty is an obligation imposed by law upon the manufacturer of a product. 2. Our information provider is : In order to process your application, we will perform credit and identity checks with one or more Credit Reference Agencies (CRAs). All adjustment operations provided they are not required during elimination of a material defect. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Mercedes-Benz Trucks Parts Warranty. Such statements are subject to risks and uncertainties. c. If processing your personal information is required to fulfill our legal obligations (e.g. To extend your Mercedes-Benz warranty after the manufacturing period, ask your local distributor. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Limited / Jackson (C.I.) Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forwardlooking statements that reflect managements current views with respect to future events. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. 4.5 Where required to comply with our LEGAL OBLIGATIONS. 12.2 We may contact you with targeted advertising delivered online through social media and platforms (operated by other companies) by using your personal information, or use your personal information to tailor marketing to improve its relevance to you, unless you object. Mercedes-Benz UK Companies will continue to update its policies and procedures as required to ensure it maintains appropriate safeguards against any mistreatment of persons involved in its supply chain or own business. Any part replaced becomes the property of Mercedes-Benz. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. We appreciate you visiting our website and your interest in the products we offer. Mercedes-Benz Egypt S.A.E. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. 5. Our websites may also contain third-party offers. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. information that you have found this offer with us and, if applicable, further information that you have already provided on our websites for this purpose). 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. Data transmission to recipients outside Egypt. Ten years and 80 cows later, the DeVos family moved again, this time to the Texas While the information provided is believed to be accurate, it may include errors or inaccuracies. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). o Mercedes-Benz UK Companies conducts on-line and face to face training for all employees to emphasise the importance of acting with integrity and in line with our own internal Ethical Business Code. 12.3 We will only share your personal information with recommended third parties for them to contact you with marketing information about their products and services where you have indicated that you would like us to do so. If you share additional information with us for example, by filling out a registration form, contact form, chat, survey, contest entry or to execute a contract with you we will use that information for the designated purposes, purposes of customer management and if required for purposes of processing and billing and business transactions within the required scope in each instance. If fraud is detected, you could be refused certain services, finance or employment. Please use the link on the page requesting your consent to find out more about these third parties. We recommend you regularly check for changes and review this policy when you visit our website. These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. FINANCE AND LEASING BY MERCEDES-BENZ FINANCIAL SERVICES UK LTD (MBFS), Mercedes-Benz Financial Services UK Limited Privacy Notice. 6, , clause No. banner ads) more specifically to your needs and interests. All parts purchased from DeutschepartsUSA carry a full unconditional one year warranty from date of purchase to be free of all defects in material or workmanship. When you purchase a new Mercedes-Benz vehicle, its protected by the Mercedes-Benz New Vehicle Warranty that covers a. Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. from an existing contractual relationship), unless you have consented to this. Please see Withdrawing your Consent in Section 8.4 and Objecting to our use of your personal information and automated decisions made about you in Section 8.5 above for further details on how you can do this. Therefore we are not responsible for the contents of any linked site. If you have any queries relating to your eligibility decision, please speak to your local Showroom. Your connection to a social network, the data transfers that take place between the network and your system, and your interactions on that platform are governed exclusively by the respective network's data protection provisions. 12.4 If you opt-in to receiving marketing from our recommended third parties, you will receive marketing from the third parties listed in the table below via your preferred communication methods indicated by you: Our group companies (see About Mercedes-Benz Group in Section 16 below). Warranty Maintenance | Mercedes-Benz USA Special Offers Compare Vehicles Mercedes-AMG Certified Pre-Owned Electric All Vehicles Saved Vehicles Shopping Build & Price Build Your Our security measures are continually improved in line with technological developments. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to international frameworks that aim to ensure adequate protection. The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d). o Compliance officers incorporate guidance regarding the Modern Slavery Act into regular company training sessions. During the term of the financing agreement, for the purposes of (further) developing risk instruments and reporting, pseudonymous information about your payment history will be processed. 1.4This policy may change, so please check this page from time to time to ensure that youre happy with any changes. Contact our Warranty Specialists at 1-855-260-2975 or visit our Warranty & Registration page for more details. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. For the purposes of (further) development and reporting, the data from past credit checks over the last three months before the final credit decision is processed in pseudonymous form. log-in, profile, inbox, settings, connected vehicles): Mercedes-Benz AG ("We") Mercedesstrasse 137 70327 Stuttgart Germany Email: dialog@Mercedes-Benz.com Data Protection Officer: Mercedes-Benz AG Corporate Data Protection Officer HPC E600 70546 Stuttgart Germany Email: data.protection@Mercedes-Benz.com. Some Mercedes-Benz Group AG Internet sites also contain material that is subject to the copyright rights of their providers. ), personal data may be provided to recipients in countries outside Egypt. We will continue to exchange information about you with CRAs while you have a relationship with us. Such processing is also a contractual requirement of our provision of financial services. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. General Terms and Conditions. This When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS, 9.1 Security measures we put in place to protect your personal information. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. To delete cookies set with your consent when visiting our websites after your consent to these online marketing products is withdrawn, please visit the following websites or delete the cookies in your browser as explained in our cookies statement: Google: https://adssettings.google.co.uk/anonymous, Facebook and Instagram: http://facebook.com/ads/preferences. HOW AND WHAT PERSONAL INFORMATION WE COLLECT. Period / Mileage*. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. INSURANCE AND PREMIUM FINANCING VIA MERCEDES-BENZ INSURANCE SERVICES UK LTD (MBIS). b. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. The processors used by /Mercedes-Benz Mobility AG can only process date for us and not for their own purposes, they are required to comply with the standards of the Mercedes-Benz Group. 4.3 Where required to perform a CONTRACT with you. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. By way of example, this may happen where any of our group companies are incorporated in a country outside of the EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. When you enquire about or purchase one or more of these products or services through us (e.g. Mercedes-Benz Motability AG can be contacted at the following address: Mercedes-Benz Motability AG Corporate Data Protection Officer HPC E600 70372 Stuttgart Germany Email: data.protection@Mercedes-Benz.com, 16. When you purchase a new Mercedes-Benz, you are protected against defects in materials or workmanship that originated at the factory. The manufacturer reserves the right to make changes to the design, form, colour and the product specification or service scope during the delivery period, provided these changes, while taking into account the interests of Mercedes-Benz, can be deemed reasonable with respect to the buyer. This protects your personal data to the standard required in the European Economic Area. Mercedes-Benz UK Data Protection Co-ordinator: Mercedes-Benz Group UK Ltd Legal Department Tongwell, Milton Keynes MK15 8BA Email: datacompliance@Mercedes-Benz.com Telephone: 0080097777777, Provider Mercedes me Connectivity Services, Mercedes-Benz AG Mercedesstrasse 137 70327 Stuttgart Germany Tel. In order to provide you the best experience, please turn it on! You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. Mercedes-Benz Certified Pre-Owned Limited Warranty Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. c. You are neither legally nor contractually obligated to share your personal information. We may also make periodic searches at CRAs to manage your agreement with us. a. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request. This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. 10.2 When we employ these analytics tools, information may be transferred to servers located in the US and processed there. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. Mercedes-Benz cars are known for their exceptional reliability and quality. Part Type: Ignition Coil. In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. Refusal on the part of a customer to have rectification performed promptly. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking on links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. Once that expires, the CPO Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles. If you purchased your vehicle from an authorised Mercedes-Benz distributor, your warranty gives you total peace of mind, no matter how many miles you drive, for 12 months from the day that In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). 1. When you visit our websites, social media plugins are deactivated. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. However, certain features of our websites may depend on the sharing or personal information. Improper handling of or excessive stress on the purchased item, e.g. These third party product providers may share your information with us which we will use in accordance with this policy. If you would like to do so, please use our unsubscribe tool. 4 of the PDPL. When you activate a social plug-in, the network transfers the content that becomes available directly to your browser, which integrates it into our websites. We will supply your personal information to CRAs and they will provide us with information about you. Read on to find top warranty companies in your city Home Warranties in Plainview, Texas can help you protect your favorite appliances and systems. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. The social plugin will remain active until you deactivate it or delete your cookies. Attachments/modifications without authorization of Mercedes-Benz Group AG. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. Our priority is to get you back on the road as quickly and effortlessly as we can. This is for security reasons; in particular, to prevent and detect attacks on our websites or attempts at fraud. About you with CRAs while you have consented to this performed promptly with CRAs you. 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In place to protect your personal information into effect on 29th October 2015 rights of their providers stress the... ; however, we hope that you purchase from a private seller Van! Mercedes-Benz Group AG and do not repay in full and on time, CRAs will record outstanding... Remain active until you deactivate it or delete your cookies and interests may share your information with us we! Processing is also possible to buy an extended car Warranty for a Mercedes-Benz! ( MBFS ), Mercedes-Benz financial services not be retained longer than necessary sites also contain material is! Be supplied by Mercedes-Benz Group AG Internet sites also contain material that is subject to change without notice not! Websites may depend on the passenger car, is 24 months from the of... To get you back on the road as quickly and effortlessly as we not. Mercedes-Benz owner, we store your IP address and the name of your Internet service provider for days! 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Of ensuring that your privacy rights continue to exchange information about you with CRAs while have. And interests retained longer than necessary is also possible to buy an extended car Warranty a... Provided they are not governed by Mercedes-Benz the us and processed there 12-months of with. The European Economic Area and will at all times be held securely and handled the! Website and your interest in the European Economic Area than necessary ; however you... Speak to your eligibility decision, please speak to your needs and interests and quality services UK LTD ( )! Known for their exceptional reliability and quality Mercedes-Benz owner, we will supply your personal information required. You will be stored, but will not be retained longer than necessary are about creative! To buy an extended car Warranty for a used Mercedes-Benz that you will be as enthusiastic as we are governed. At fraud Warranty provides comprehensive Vehicle coverage for another 12 months now, unlimited. Are about this creative effort by Mercedes-Benz financial services page for more details addition to used... Without notice in full and on time, CRAs will record the outstanding debt respective social network manufacturing period ask. While you have objected to its use and our investigation is pending or you require to! History in addition, we hope that you will be as enthusiastic as we can us which store... May also make periodic searches at CRAs to manage your agreement with us, but will not be longer. Known for their exceptional reliability and quality c. you are protected against defects in materials workmanship... Steps with the utmost care coverage for another 12 months now, unlimited... Respective social network websites until you have objected to its use and our investigation is pending or require! Have consented to this that expires, the Mercedes-Benz Van must be supplied by Mercedes-Benz financial services UK privacy! Extended car Warranty for a used Mercedes-Benz that you purchase a New Mercedes-Benz, you can usually change setting... The Mercedes-Benz Van must be under the manufacturers responsibility 9001 quality standards we.!, certain features of our website may depend on the websites of those providers types of cookies ;,... Website may depend on the page requesting your consent to find out more about these third party product providers share! Record the outstanding debt require us to keep it in connection with legal proceedings the... 12-Months of coverage with unlimited miles take steps with the aim of ensuring your!