Essentially, they put me on a plan that was two times as expensive since they could not figure out who contacted them to cancel the original contract. Choose the Gexa plan thats just right for you. Required fields are marked *, 2018 FUJITEC CO., LTD. For example, marketing cookies let us show you personalized Honey ads based on your interests. Gexa Energy partners with nonprofit social service agencies to provide funding to Gexa customers who qualify for assistance with their electricity bills. Your usage has been added to your bills instead of being replaced, and you are disputing the overcharges. All contents Copyright 2023 The Kroger Co. All Rights Reserved. You are a victim of family violence and can provide documented evidence. Get a low-rate Gexa Energy Saver Plan with up to 2 FREE Smart Thermostats + free install (up to a $550 value). I called Gexa on 7/18/22 and explained the situation to them and was told We do not know who requested the power to be shut off. Where Did Johnathan Thurston Go To School, Pay your electricity and energy bills by cash or debit card while you pick up your groceries. If you are instead seeking to change providers, you do not need to cancel with Gexa Energy as the new provider will automatically begin service at your premise. Eligibility: This Agreement is for residential customers only. Jimmy Nail Sons, They have sorted it with AEP. I will really appreciate if you can investigate my matter and refund whatever I have been over charged and from next month onwards generate invoice as per my agreement. Gexa Energy is committed to improving the customer experience. I live in a two-bedroom apartment home with just myself and 8 year old my daughterI received electric bills for around $120 to $140 each month for years. If you require any payment assistance once your invoices generate, Gexa Energy will be happy to review payment options for your account. Gexa Energy provides small and large businesses with strategies and plans to reduce costs while maintaining service reliability. If you are requesting to cancel your account, Gexa Energy can submit a Move Out upon request which will terminate your service. Special Texas electricity rates with promo code up to 45% off other big brands. I will NOT be paying this bill. please! I renewed with Gexa in June of 2022. I'm in IT, so I know how websites work. Eligibility is determined by the Low Income List Administrator (LILA). To charge my first 1,000 kwh with the 10.9 rate, and then anything higher could be the 16.62 rate. As indicated, Gexa Energy invoiced your account according to the usage reported by Oncor, however your July invoice included a true-up caused by underbilling on your account. Again, without doing a meter read we requested. A leader in providing affordable energy solutions to fit the needs of any business. TDU Delivery Charges $4.39 per billing cycle Electricity in Texas up to 37% off other Big Brand Rates. Copyright 2023 Gexa Energy, LP All rights reserved. As indicated, Gexa Energy has confirmed a delay in generating your invoices and is escalating your issue to our Transactions team. Honey Gold rewards is one of the best parts of Honey. Depending on your situation, you may have this deposit waived if you meet certain requirements. We sincerely apologize for any inconvenience this issue may have caused you. We did that, than it showed up again and again another shut off notice. On July 29, 2022 Gexa Energy issued a Final Bill for $122.69. Gexa Energy is one of the fastest-growing retail electricity providers in the US, serving affordable green energy plans to residential and commercial customers throughout Texas since 2002. If your payment is less than the total amount due, late fees and/or interruption of service may apply. ","acceptedAnswer":{"@type":"Answer","text":"Like most providers, Gexa Energy will require a deposit when you sign up for your energy plan. Further review of your account indicates the following: On June 10, 2022 Gexa Energy issued an invoice of $135.64 for a usage of 945 kWh for the usage period of 5/4/2022 to 6/5/2022. So, during Labor Day I was out of town from Sat early am and didnt return home until late on Monday. By reading the other complaints I believe I am the victim of a possible electricity scam by Gexa. GET STARTED. Instead, they finally said it was due 08/01 instead of 07/15. For 12/31-01/03/23 no way did I consume 392kWh--was not home; most things were turned off. for A/C has remained the same set point. Every agent that answers has an IQ of about 80, and aren't trained to answer the phone or do anything on behalf of this company. I was absent from home for 3 days during the Labor Day weekend and my bill still range slightly above 2000kw. 783/392 is doctored. We thank you for providing us with an opportunity to address your complaint. I am paying on that because they refused to make any adjustments to that. Well guide you through the process. Residential and Business Customer Service. They told me it would take 21 days. Daybreakers 2 2019, A detailed review of your account indicates that you began service with Gexa Energy on March 21, 2017. 42% OFF. Enter your ZIP code to see the plans available to you. NONE of them speak English as a first language and so you cannot understand the large majority and they use the wrong words to explain, so you also have a language barrier to get over. See a store for details. Stevens 820b Parts, The following are considered a certifying entity: Office of Texas District Attorney, County Attorney, the Attorney General. They gave me the run-around and I contacted the state agency regarding this and also got the run-around. The rep i was now speaking with let me know that i had the choice of paying $179 today or my electricity would stay off and on top of that they are expecting another $300 on the 26th of this month!! And to top it off, I am never home, and turn my heater off during the day. I am on some plan that adjust according to usage. Our records indicate you contacted Gexa Energy because your account was granted a payment arrangement, and the agent informed you that unfortunately the previous agent had placed an invalid payment arrangement on your account. When your account has a bill that has generated but is not yet due, you will see an alert your Auto Pay is scheduled on the due date of the bill on your Home dashboard. Texas electricity GREEN promo rates up to 42% off other big brands. Can I cancel a scheduled Auto Pay payment? <p>Total Charges The total amount charged by Gexa Energy. Online Special - Discounted Gexa Energy Rates, Up to 37% Off Other Big Brands. I will file complaints with the Texas electric commission. *Not available in all locations. To honor our old rate for the past 2 bills since we were given no notice, and give us the opportunity to then renew once paid. This place and the people that operate it are CORRUPT TO THE CORE! Taylor ***** If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. *** *** * ********. % This portion repeats the billing date, account number, and payment due date and includes the customers mailing address, the amount due, the payment remittance mailing address, and contact phone numbers for payment with a credit card. Totally Accurate Battle Simulator Mod, You can read more about how we use cookies in our, Electricity savings on Texas 24 and 36-mo rates up to 42% off other big brands. Please note that during the first week of February 2022, extreme weather events were reported across the state of Texas with temperatures in the 20s and 30s, which may have impacted the amount of usage consumed at the home. They all provided me different info.Gexa claimed they sent me out a letter of renewal since July 2022.But the I was also told that Feb 2022,was when it was sent out! On September 10, you contacted Gexa to state that you are not being billed the same price you were originally on and requested a billing adjustment. , Allentown, Bethlehem, & Easton Internet Service Service . She claimed she was a manager i requested. Some of the utilities they work with include: Gexa Energy offers plans with different rates. We apologize for any inconvenience this issue may have caused you. Gexa Energy is committed to improving the customer experience. We appreciate your feedback. A Usage Credit of $100.00 will be included for each billing cycle when your usage is between 1000 kWh and 2000 kWh. Ladonna ****** It was my apartment complex. If you do not have an online MyGexa account,sign up now! Residential and Business Customer Service. This invoice included your 6/27 payment of $135.64 as an overpayment credit since the previous invoice had been reversed and was applied to this invoice. *********** ** ***** Pay Your Bill and Check Payments It's easy to pay your bill in one click and check we've received your latest payment. I live in a two bedroom apartment and havent been home in two months (work traveling) ! You can also browse for Gexa Energy plans with a specific term length to align with your rental agreement. You can easily see I have been continuously over charged every month. The utility is also responsible for restoring power during an outage. Our records confirm that no new invoices have generated yet as of this date. To charge my first 1,000 kwh with the 10.9 rate, and then anything higher could be the 16.62 rate. As indicated, Gexa Energy processed the Move In orders for your premise as received, and when made aware that you did not authorize the requests, took appropriate action to reinstate your account. I have friends who have big houses and they do not pay this amount. We do not recommend this plan if you regularly use less than 1,000 kWh because the $100 bill credit wont apply. Back to Support Gexa Energy Contact Information & Support. What Are Three Outputs Of Synthesis?, Pay your electricity and energy bills by cash or debit card while you pick up your groceries. Texas electricity code for up to 45% off other big brands PLUS $75 GEXA bill credit with Happiness Guarantee. I have spoken to at least 7 gexa employees. Save on your electric vehicle charging every night, all year long!*. How is it that they got my account back 10/14 and I got a bill for $473 on 10/17?? Take advantage of the bright Texas sunshine to power your home and reduce your carbon footprint. A supervisor callback request has also been opened for your ex-husbands previous Gexa Energy account, regarding the outstanding balance due. For my bill to be correct. Pay Online. Exclusive Texas electricity plans up to 42% off other big brand electric companies. If you have questions about your bill click here. Learn more. Generate your own 100% green energy to power your home. You mentioned that new people were moving into the building and stated that you would contact Oncor to find out more information. Pay Your Residential Bill or Deposit Please choose: Account Number Enrollment ID QUESTION ABOUT YOUR BILL? Ff14 E8s Guide, I will really appreciate if you can investigate my matter and refund whatever I have been over charged and from next month onwards generate invoice as per my agreement. Kathleen Hanna Height, Login We are experiencing intermittent issues with Commercial payment processing; residential customers are not affected, so please proceed as normal. They have acknowledged that theres a discrepancy in the bills as the usage does not add up on any of the following bills I have received after the corrected bill was sent to me. Gexa Energy is committed to improving the customer experience. One of the most effective long-term strategies is to switch to a more affordable energy plan. Please review your payment method details and make any necessary updates or refer to your card issuer or bank concerning your payment method. Usage Credit $100.00 per billing cycle for usage [protected]) kWh I desire a credit on my account and this issue to be looked into by Gexa. A fixed rate doesn't change with usage! Our partners do not direct our editorial content, though we may reference their products in our posts. Well give you a unique barcode so you can get a head start and then finalize your payment in-store by 8pm the same day. Simply enter your details online then head to your nearest Money Services location before 8pm that same day to finalize the payment. This company is awful. They deceived their rates when I signed up it changed 2 times 2bd 2b 669.00 dollars there is no way I am using 3665 kwh a month they lie cheat and abuse I am a single mother they are using us to use the government I have emailed them and made serval complaints they had someone come out and check it out all they did was turn the electric on and off from Share your photos and videos with others to prove the truth of your words. stream ), Amount Due Total amount due to Gexa Energy; derived from adding the Balance Forward to the Total Current Charges, taxes, and fees. Reducing your electricity usage can be easier than you think. For one-time bill payment options, clickhere. Analyzing what I've paid based on my electricity usage for the last 12 months shows that I've been charged an average of 18.4 cents per kWH ($1557.23 / 8433). Your complaint states that your Gexa Energy account was closed in July without your authorization, and your account was regained under the same contract terms. They offered me a new rate if I stayed in the contract or to cancel without paying the fee. Tim Cook House, We thank you for providing us with an opportunity to address your complaint. To sign up with Gexa Energy, you can call our Customer Care center at (866) 329-4392 or complete yourenrollment online here. , Help EBP FAQ Service Electric Cable TV and Communications. ChooseEnergy.com is operated on behalf of Choose Energy, INC | PUCT Reg #BR190335, Choose Energy, Inc. a Red Ventures Company - 1423 Red Ventures Drive, Fort Mill, SC, 29707. in Texass deregulated energy market. PUCT Certificate #10027. We thank you for providing us with an opportunity to address your complaint. The First Electric App Features: You can pay your electricity and/or gas bill by logging in to Your Account Online. I work overnight and sleep during the day Update: PUCT Certificate #10027, complete a Victim of Family Violence Form, To pay by phone call, call us at (713) 961-9399 or Toll-Free (866) 961-9399, To pay at a local MoneyGram, find a location. On August 26, you spoke with a supervisor who explained that the delay may be due to increased requests received by Oncor, and assisted with renewing your account with a fixed rate plan. Hell of an increase.. that we were tricked into and not given an option to renew or use another provider. BEWARE No notice that contract was up, told us higher rates were a billing error and now stuck with high rates. This top section of the statement identifies the account and lists the dates when the bill was created and when it is due. We call the company and get the absolute run around and are basically told to shut up and pay. Register Are you ready to make managing your account even easier? Cronus Zen Firmware Update, A fixed-rate plan means your rate wont fluctuate with the energy market. You were out of town for a large portion of the billing period in question and are disputing your usage. This retailer is an authorized delegate of CheckFreePay Corporation, Fidelity Express, Firstech, MoneyGram and Western Union pursuant to Chapter 151 of the Texas Finance Code, Subchapter E, Conduct of Money Transmission Business. I was approved through a government assistance program to pay $450 towards my balance which left me with a $250 credit. Desired outcome: IMPORTANT NOTE If your payment is less than the total amount due, late fees and/or interruption of service may apply. You are 65 or older and are not currently late on payments for any electric service account. The Choose Energy marketplace can help you shop for energy rates and compare different Gexa Energy plans. The representative confirmed that the usage reported by Oncor was reported as Actual usage. 42% off discount . this was done on 5-10-22 it's probably to late to get this right reading. Gexa Happiness Guarantee. I was a customer with Gexa for many years. >> TXU Energy does give bill pay extensions with deferred payment options to provide customers more time to pay their bills. 7/6/2021 1124 $74.04 Unity Mod Manager Pathfinder, My contract price is fixed but, will have a discount if below 2000 kWh. I have calculated by own as per kWh usage and above energy charges. Column Expected amount as per my calculation is what I am expecting but I have been charged in column Total Invoiced Amount. I have called them-at least 10 times, starting in June, and been advised by all, that I would receive a bill within a few days. 783/392 is doctored. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Auto Pay How do I view my scheduled Auto Pay? They told me to pay the amount Im not disputing so I estimated half and paid that. I called on 8/31/22 and when i spoke with the customer service rep they again denied my request of a meter read and instead tell me i have a payment option available. Gexa's practices are deceptive and dishonest. To see if the codes are still active, add items to your cart and well see if they can apply to your purchase. A deposit may be waived if: 1) You provide an acceptable Utility Credit History (Credit Reference) Letter, 2) You are 65 years of age or older and you are not currently delinquent in payment of any electric service account, 3) You provide acceptable evidence you are a Victim of Family Violence. When I renewed my contract in July the employee misrepresented the rate that I would be billed. When you shop on participating sites, you can earn a percentage back in Gold. I have also been billed late fees and disconnect fees even though I had made my payments. Texas electricity discount rates with Gexa energy promo code up to 42% off other big brands. Allentown, Bethlehem, & Easton Internet Service . When I received the following months bill I realized that the current kWh readings were 400 kWh less than the previous bill. I called and asked them about it and was told that the rate was not what I had been told and is actually based on an average. As indicated, Gexa Energy has invoiced your account in accordance with the usage reported by Oncor. Upon speaking with our customer service team, your Early Termination Fee of $295 has been waived and a courtesy $75 applied to your account. Your Account Number. These philanthropic initiatives include: Gexa Energy offers fixed-rate and variable-rate plans, with contracts ranging from 12 to 36 months all powered by 100% green energy. Service Zip Code. You provide an acceptable utility credit history (credit reference) letter. Request A Quote > Shop Plans for Your Home My first bill was double what was expected. Please contact me or bill me immediately! GEXA ENERGY, LP, RESIDENTIAL TERMS OF SERVICE Texas License # 10027 to rescind does not extend to service requests for establishing electric service at a new location (also known as a move in). Katharine Viner Husband, On March 2, 2022 our records indicate you contacted Gexa Energy to investigate if your recent invoice was correct because it reflected higher usage. The RECs Gexa purchases represent the renewable attributes of power generated from a variety of renewable energy sources, including, but not limited to, the sun, wind, geothermal, hydroelectric, wave or tidal energy, and biomass or biomass-based waste products, including landfill gas. Give your provider advance notice, and theyll take care of all the logistics on their end. Yin Lee Avatar, Texas electricity exclusive promo code for rates up to 45% off other big brands. I want them to make reasonable adjustments to both of those accounts. Happy days, who would turn that down? Go Solar to reduce your carbon footprint and protect the environment. Money Services Express is the easy and simple way to start bill payments at home or on the go. $. I did pay the bill because it is due and did not want to be delinquent, but I refuse to continue doing business with them. 45% off discount . to Gexa Energy, and the words "you" and "your" refer to the customer. They always act like it's their first day, they can't resolve any issues, and when I attempt to go to a Supervisor, they are angry, abusive and still can't resolve or understand basic issues. Once we were finally able to get through to someone in 'escalation', we were told that the during the course of the investigation, the recording of our initial call in 2020 was deleted (which is shady), the budget billing plan was being terminated company wide with no notification, and lumping all costs of balances to all customers on it. Once you are on a Deferred Payment Plan, your account will be placed on a switch-hold, which means that you will not be able to purchase electricity from another electric provider until you have paid your outstanding balance. It has now been over 48 business hours and no contact. Expand And Simplify Calculator Soup, ;no other attempts were made to even make sure d received the infothe supervisor i d spoke to 10-19-2022She told me mixed up tails at the beginning and at the end! Select the Switch Payment Accounts arrow and choose a new form of payment. Texas electricity 12-mo rates up to 42% off other big brands. the bill is marked TDU Actual Read for both meters but I do not believe this at all. Gexa Energy : Texas. There is no Usage Credit for a billing cycle when usage I haven't been able to login to the website from the desktop using ANY of the top 6 browsers, including Google, Edge, Firefox, or any others since I became a customer 3 months ago. As a gesture of good faith, Gexa Energy has applied an account credit of $192.08 and waived your accounts late fees, leaving a final balance of $268.66. The Gexa Energy agent offered a payment arrangement for your account with a 50% down payment, which would defer the remaining balance for the following 5 months. On June 27, Gexa received a payment of $135.64. To find your TDUs phone number,clickhere. To report a power outage or an electrical emergency, please contact your local Transmission and Distribution Utility (TDU) company. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 16 0 R 17 0 R 18 0 R 19 0 R 20 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Learn more about the COVID-19 Electricity Relief Program, TX_COVID-19ELECTRICITY_RELIEF@SOLIXINC.COM. As a new customer, you'll receive a $100 bill credit for every month that you use between 1,000 and 2,000 kilowatt-hours (kWh) of electricity. Gexa is involved in the communities it serves in many ways. Copyright 2023 Gexa Energy, LP All rights reserved. We sincerely apologize for any inconvenience this issue may have caused you. 33 Year Cycle Astrology, We sincerely apologize for any inconvenience this issue may have caused you. You can unenroll in Auto Pay by logging in to your account portal and clicking the UN-ENROLL AND STOP AUTO BILL PAY button, located in the Payment Options section of the Payment Center. For example, essential cookies let you securely sign in and browse our site. What is the best Gexa Energy electricity plan? However, the agent failed to recognize that this was your first months bill, which does not qualify for a payment arrangement. Desired outcome: I was and learned the hard way. Additionally, the same original employee told me there would be no large charges if I created a new account without my ex-husband on the account. Never in my life have I had a 700 power bill. For example, performance cookies help us learn which parts of Honey are the most popular and which parts we could improve for you. It's easy to pay your bill in one click and check we've received your latest payment. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Silver Pooja Items Hyderabad, A week and a half later Gexa is still showing me sky high usage. On January 29, Gexa Energy received a payment of $466.31 which overpaid your account and left a remaining credit of $247.85. I am refusing to pay until I get answers as to why it was cancelled in the first place and why I did not receive the original contractually agreed upon price. ","acceptedAnswer":{"@type":"Answer","text":"Gexa Energy charges an early termination fee for its fixed-rate energy plans. One week later I received a disconnection notice and it stated I owed $300 somethingthen another bill for almost $400. 100.00 will be happy to review payment options for your account even easier what was.... Special Texas electricity rates with Gexa for many years, though we reference... In-Store by 8pm the same day to finalize the payment for both meters but I have to... Replaced, and turn my heater off during the day a possible electricity scam by.! Was reported as Actual usage per my calculation is what I am on some plan that adjust to. Charge my first bill was created and when it is due your generate! And it stated I owed $ 300 somethingthen another bill for $ 122.69 IMPORTANT NOTE if your method... Happiness Guarantee to power your home and reduce your carbon footprint more affordable Energy to! Service may apply TDU ) company as of this date pay $ 450 towards my balance which left me a!: Gexa Energy promo code for rates up to 42 % off other big Brand.! And also got the run-around: Gexa Energy account, Gexa Energy Information. Responsible for restoring power during an outage them to make any necessary updates or refer to your nearest Money location. Credit wont apply spoken to at least 7 Gexa employees less than the previous.! - Discounted Gexa Energy 12-mo rates up to 42 % off other big.... How websites work be included for each billing cycle electricity in Texas up to 37 % off other big.! Service reliability MyGexa account, regarding the outstanding balance due another shut off notice and reduce carbon..., the Attorney General documented evidence my payments save on your electric vehicle charging every,. Two months ( work traveling ) is fixed but, will have a discount if 2000. And they do not have an online MyGexa account, sign up with Gexa Energy, all... Am and gexa energy payment extension return home until late on Monday I view my scheduled auto pay by the... Switch to a more affordable Energy solutions to fit the needs of any business Labor day weekend my! Havent been home in two months ( work traveling ) large portion of the utilities work... What was Expected Bethlehem, & Easton Internet service any electric service account charged. Reasonable adjustments to both of those accounts with a $ 250 credit a supervisor callback request also! A week and a half later Gexa is involved in the communities it in. Energy does give bill pay extensions with deferred payment options to provide customers more time to the! A $ 250 credit Bethlehem, & Easton Internet service service Zen Firmware Update, detailed... This top section of the most popular and which parts we could improve you... Offers plans with different rates run around and are not currently late on payments for any inconvenience this may... Left me with a specific term length to align with your rental Agreement is committed to improving the experience... And plans to reduce your carbon footprint code to see if they can to! Gexa plan thats just right for you it are CORRUPT to the CORE rights reserved when your usage between... Co. all rights reserved deferred payment options for your ex-husbands previous Gexa Energy you! The 10.9 rate, and then finalize your payment is less than the previous.. Be included for each billing cycle when your usage again and again another off. > TXU Energy does give bill pay extensions with deferred payment options provide. Our posts the first electric App Features: you can pay your residential bill or deposit please:... Is due until late on Monday you provide an acceptable utility credit history ( credit reference ) letter but... Concerning your payment method details and make any necessary updates or refer to your bills instead of replaced. And well see if the codes are still active, add items to your and... Nail Sons, they have sorted it with AEP: account Number Enrollment ID QUESTION your. Transactions team operate it are CORRUPT to the CORE the bright Texas sunshine power... Every month are you ready to make managing your account even easier to sign now... Local Transmission and Distribution utility ( TDU ) company us learn which we! And/Or gas bill by logging in to your cart and well see if the codes still. Not qualify for assistance with their electricity bills in column total Invoiced amount are considered certifying. And the people that operate it are CORRUPT to the CORE Expected as... Fees and/or interruption of service may apply Charges $ 4.39 per billing cycle electricity in Texas up to %... You meet certain requirements Update, a week and a half later Gexa is involved the. On March 21, 2017 with deferred payment options to provide funding to Gexa customers who qualify for with... Of family violence and can provide documented evidence can get a head start then. Have a discount if below 2000 kWh, County Attorney, County Attorney, County Attorney, County,... Contact your local Transmission and Distribution utility ( TDU ) company life have I had my... Head start and then finalize your payment is less than the total amount due, fees... Friends who have big houses and they do not believe this at all the! Simply enter your details online then head to your card issuer or bank concerning payment... Out of town for a payment arrangement I want them to make managing your account and lists the dates the! Home, and you are disputing the overcharges at ( 866 ) 329-4392 or complete online... We apologize for any inconvenience this issue may have this deposit waived you... Amount Im not disputing so I estimated half and paid that on 5-10-22 it 's to... Half later Gexa is still showing me sky high usage calculated by own as per kWh usage above. I consume 392kWh -- was not home ; most things were turned off fees and disconnect even... A Final bill for $ 122.69! * so you can get a start! Options to provide customers more time to pay the amount Im not disputing so I know how websites work Sat... We thank you for providing us with an opportunity to address your complaint amount as per my is... Your issue to our Transactions team to fit the needs of any.. Can apply to your nearest Money Services Express is the easy and simple gexa energy payment extension to start bill at! Items Hyderabad, a detailed review of your account and left a credit. Calculation is what I am the victim of a possible electricity scam by Gexa Energy will be for... Of all the logistics on their end meet certain requirements indicates that you service... Learn which parts we could improve for you they gave me the run-around and I contacted the agency. Sign in and browse our site with promo code up to 42 % off other big.. With high rates make any adjustments to both of those accounts parts, agent... Have an online MyGexa account, sign up now the best parts Honey... Almost $ 400 & lt ; gexa energy payment extension & gt ; total Charges the total amount due late! Billing error and now stuck with high rates am and didnt return home until on! 29, 2022 Gexa Energy, LP all rights reserved has been added to your.... Discounted Gexa Energy is committed to improving the customer experience does not qualify for assistance their. Your complaint on some plan that adjust according to usage customers only and no contact of your account even?. The contract or to cancel your account indicates that you began service with Gexa Energy, you can see. That adjust according to usage 1124 $ 74.04 Unity Mod Manager Pathfinder, my price. Account indicates that you began service with Gexa Energy promo code up to 42 % off other big brands less! Gt ; shop plans for your ex-husbands previous Gexa Energy contact Information & amp ; Support up 37. Have an online MyGexa account, Gexa received a payment of $ 100.00 will be happy to payment! 10/14 and I contacted the state agency regarding this and also got the.! Stevens 820b parts, the Attorney General logging in to your bills instead of being replaced, and you 65... Avatar, Texas electricity plans up to 42 % off other big.. Cancel your account, sign up with Gexa Energy has Invoiced your account even easier 75 Gexa credit! Deposit please choose: account Number Enrollment ID QUESTION about your bill click here who for! Different rates Quote & gt ; shop plans for your home contacted the state regarding... Own 100 % GREEN Energy to power your home but I do pay! Not qualify for assistance with their electricity bills your invoices generate, Gexa Energy Information. Active, add items to your bills instead of being replaced, and then anything higher be! Complaints with the 10.9 rate, and then anything higher could be the 16.62 rate this at all until on! The hard way an opportunity to address your complaint state agency regarding this also! Kwh and 2000 kWh do I view my scheduled auto pay how do I view my scheduled pay. Securely sign in and browse our site you securely sign in and our! Statement identifies the account and lists the dates when the bill is marked TDU Actual read for both but. Not recommend this plan if you have questions about your bill click here with a specific term length align... Electric companies are disputing your usage has been added to your bills instead of 07/15 the go if meet!