C is your common or ground. The temperature outside can impact a mini splits performance. Using the Timer will cancel the SLEEP mode. Replaced refrigerant and asked that we leave system on overnight in hopes it would throw a code, Today HVAC installer back. I am very satisfied with this unit. Required fields are marked *. We were gone for 10 days and we dont know exactly how long this went on, but the next electric bill should tell. If you have a condensate pump and are experiencing leaking, check to make sure the condensate pump is properly wired and functioning. I cant belive the compressor went overnight. Disconnect power supply before cleaning or maintenance.Cleaning Your Indoor Unit:Use only soft, dry cloths to wipe the unit clean. The fan speed will appear on the display each time it is pressed. 4.5 below. Good luck. Cannot be used at the same time as the TIMER. I have had daikin technician come 2 times and he first said he needs to change the body expansion, that was changed and done nothing. I dont have a way to check cap. We have a few month old 9000 BTU Comfort Aire unit installed in our bedroom. Replacing boards or compressors on older systems can be expensive and time consuming. 2000-2022 Home Depot. Not sure what causes it to happen. Make sure the wire you select is rated for indoor and outdoor use. Web"/> . I was thinking of getting 14 gauge stranded wire and running between terminal blocks after disconnecting the original wires to see if this helps. Fig. I have a Daikin Mini Split that was installed a couple of years ago. If it Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information, High performance with smart digital programing. Highly recommended. I did pull a vacuum and filled it by weight (with the bottle upside-down to get the liquid vs just the gas), and added the few oz. It is quiet, COLD, and has worked flawlessly so far. When power being removed from the coil by selecting the cooling mode, piston goes back to original position which is cooling and mini split produces a cold air. Heating/Cooling Capacity: 24000 BTU/H. Dont rely on hvac flunkies to do it right. 4.6c for proper torque values to prevent under or over tightening. What all comes with the mini split? Dual cap 5/50 370. Wall Mount SENL-CD/X LETO Installation Manual .pdf. I have a mini split air conditioner, both units work fine for about 5 minutes, then both shut off. . 4.5 below. Overly windy areas can also negatively impact the unit. Hi, we have two 4 unit panasonic systems in our home. Just installed a comfort star mini split. For questions pertaining to detailed remote control functions, WiFi set up or maintenance & troubleshooting, refer to User Manual, Remote Control Manual or WiFi set up instructions sheet.This information and more is also available online at www.hessaire.com. * Characteristics of our products: Mini, Your email address will not be published. If you have a wall mounted indoor unit, the drain line must be pitched down at least 5 degrees when leaving the unit and going outside. We have a compressor serving three indoor units. I checked power to the outdoor unit, yes getting power. mming. When choosing the location, the outdoor unit placement should be: Do not install in locations that are near: Once ideal location is decided on, place pad on ground. 18,000 with 24,000 Heating. The cogged wheel does not seem to be broken or chipped on the right rear side of the door. 4.5b below. There are no error codes. The wire should be stranded, not solid core. This happened about 6 months ago, and since it was very cool outside I left is off for a couple of months. There is no indication that there was ever any type of power surge. In the winter months, open curtains & shades to allow solar heat into your living areas.Close Doors: If possible, confine cooling and heating to living areas by closing doors to limit the space you are cooling or heating to the specified capability of the unit.Clear Around Outdoor Unit: Keeping the area around the outdoor unit free of leaves and debris will greatly help with operating efficiencies. Hi Keep piping stub as close to exterior wall as possible. Pros. The FAN icon will be displayed on the remote. If unit is extremely dirty, use a cloth soaked in warm water.Do not use chemicals or solvents to clean the unit.Do not use water hotter than 104 F as it may cause discoloration or deforming of the panel.Cleaning The Air Filter:A dirty or clogged air conditioner can decrease the cooling efficiency of your unit. Open 2-way valve, 1/4 turn, then close it after 10 seconds. Hessaire 12,000 BTU Ductless Mini Split w/ Heat Pump. I checked power from the fuse box to the line. The Wi-Fi instructions were poor all else was really gy Quiet and Cold. I cant find this error code any where online or in the manuals. The only thing weve not yet replaced are the temp sensors. It depends on the specific system, but in general, yes a multi-zone system can be used with a minimum of 2 units. All Rights Reserved. NO. H Series Ductless Mini-Split AC Instruction Manual Models: H12E1(1 Ton, 23 SEER), H12HP1A/H12HP2A(1 Ton, 17 SEER), H18E2(1.5 Ton, 23 SEER), H18HP2A(1.5 Ton, 17 SEER), H24HP2A(2 Ton, 17 SEER)Please read and keep these instructions for future reference. The larger unit was incorrectly installed which resulted in the unit leaking inside the house. My son did the installation and found the wiring diagram confusing. An alternative to AC for hotter and dryer climates. Ensure all piping and electrical connections are correct. I have a system where Im getting 240 at the head but nothing is happening, no lights, nothing. Why would this be? , adding this can increase the temperature range in which the unit will operate. I turn it on in the morning and E6 error code shows on inner unit, which is a communication error, the inner fan runs but compressor does not come on so no cooling. H12E1 Indoor Main Control Board Component PN# 1935218/2006535 - Hessaire.com Main Menu Home Mobile Cooling 1,300 CFM 2,100 CFM 3,100 CFM 5,300 CFM 11,000 CFM Mounted Cooling Metal Window Cooler Poly Window Cooler Ducted Aspen Cooler Single Inlet Cooler Direct Drive Axial Mini Splits 12K - 24K BTU 115V/230V Accessories Exhaust Fans Whole House Fans 4.3 on this page for accurate hole location based on unit size. An example of data being processed may be a unique identifier stored in a cookie. The two 9000 btu After days it quick cooling. Always follow these guidelines exactly. The AC itself is 5 star but Hessaire itself gets 1 star for unclear instructions and nonexistent helpline (don't bother having a problem on the weekend). Steve. No error codes, ever. Indoor evap seems OK. Make sure that the pump is installed properly and is not pumping higher than its rated height. We have a whole post on cleaning that you can read here. this requires more information. Your browser does not support the video tag. Be careful to follow correct voltage diagram.Ensure connections are secure and correct. Refer to Safety Precaution page prior to connecting any wiring. I just had a 18000 and a 9000 split Comfortstar unit installed in my new addition and the units in heat mode continually go into df mode. All except one work fine. It used to get much, much cooler and it seems to heat as expected. We put our gauges on and its spot on. You will need to identify and fix the leak in the system. Ask question Questions: Replies 0 how to use the remote control See replies Replies 0 WhT. Or a ground that was broken or damaged from previous problem. I have a Fujitsi mini-spit on my first floor. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); For years, Total Home Supply has been a trusted distributor of indoor and outdoor home products. Read page 2 of our customer reviews for more information on the Hessaire DIY 12,000 BTU 1-Ton Ductless Mini Split Air Conditioner and Heat Pump with Variable Speed Inverter and Remote, 208/230V. Ductless Mini Splits: Device Group: Mini Split Parts: Brand Model: Hessaire 24000/25L: Title: Pages: Format: Size: Action: Installation Guide 13 : pdf : 2.32MB: Viewer. Inverter Mini AC Motor Driver Operating Instruction, PHILIPS 9506 series Mini LED Television User Guide, Midiplus X pro mini Series MIDI Keyboard User Manual [X4 pro mini, X6 pro mini], PHILIPS 7406 Series Mini LED TV User Guide, Dekra-Lite 25 Inch Flag Pole Tree of Lights Collection Instruction Manual, Dekra-Lite 25 Flag Pole Tree of Lights Collection Instruction Manual, XFLY-MODEL Twin 50mm SU27 Instruction Manual, RISCO RW332KF1 Panda 4-Button 2-Way Keyfob User Guide, veea VeraPlus Advanced Home Controller User Guide, Viatom Blood Pressure Monitor BP2 & BP2A User Manual, 7KEYS TW1867 Retro Typewriter Keyboard User Guide, CLOUD MOBILE T1 Sunshine Elite Tablet Phone User Manual, Communication CableIndoor To Outdoor Unit, Wiring CableConnection box to outdoor unit, the area doesnt cause noise issues for other people, it is on a strong enough structure(wall) to support its weight, it is at least 3ft from all other electrical devices(computer, TV, radio, etc. Refrigerant Lines Included When drilling wall hole, be sure to avoid electrical wires, plumbing and wall studs. Grounding resistance must be less than 4 .During test run, use a multimeter to perform and electrical leakage test. Our pioneer unit has worked well, but the main 18000 unit in the main room has always had an air blowing sound when on. Electrical Check Prior To Start Up:Confirm all electrical wiring is done in accordance with all national and local codes, and also according to wiring diagrams in this manual and those located on the units.Before test run, check for grounding resistance using a resistance tester. The Hessaire MC18M has up to 5 different cooling & fan modes, and an impressive airflow output capacity of about 1300 cubic feet per minute. The only drawback is the remote is hard to see the little symbols. Those do have warranties. With vacuum pump still running, close the low pressure knob on vacuum pump manifold. At the same time tilt the unit slightly to hook the top of the unit on the tab hooks on the top edge of the wall mounting bracket until unit is self supported on the tabs. the units in two of the bedrooms are not working the tech that the property manager had look at it says that one board is bad but they would have to replace all 4 at a cost of around $14,000. The breakers for the unit were tripped. The remote displays a Fan symbol (circle with fan blades inside it) at the top. 15ft lineset, pre-charged unit, remote control, connect cable. The indoor unit was just cleaned since the technician (who is unfamiliar with this brand) thought the problem was because it needed to be cleaned. It is advisable not to keep the vertical louver in the downward position for an extended period of time in COOL or DRY mode, otherwise condensate water may form on the louver. Although the room temp may be slightly uncomfortable when returning home, the unit will have the room back to the desired temperature is a short period of time. whole post on cleaning that you can read here. Ensure water drains from outside drain tube in cooling mode. I have a AUX mini split unit that heats fine but then the set temperature light starts flashing & the unit stops working. Exceptional build quality and commercial grade components are backed by industry leading warranties. HESSAIRE PRODUCTS, INC. RESERVES THE RIGHT TO VOID ANY AND ALL WARRANTIES ON UNITS WITHOUT PROOF OF PURCHASE OR OWNERSHIP. I know where the terminal blocks are outside and inside. Each mini split system will specify the proper size line set it needs including the size of the pipes, the minimum and maximum length, and the maximum height difference between the indoor and outdoor unit. The unit works great. Not sure why there is no mention of instructions for WiFi, The Wi-Fi instructions were poor all else was really gy, Quiet and Cold. Be the first to review H12E1 Indoor Main Control Board Component PN# 1935218/2006535. This website is using a security service to protect itself from online attacks. The remote control is easy to understand and allows for a variety of heating and cooling options. Ask question Questions: I checke power at the indoor unit and no power. Is my problem with the thermostat or the unit itself . If you dont have a vacuum pump and gauges you will need to find an HVAC tech to come pull a vacuum on the system before start up. You can add a fourth wire to add an additional ground, which never hurts. Same results. THANKS! Hi, I have a Friedrich 24000 btu mini split ac heat pump. I only ever have had 2 inside units hooked up. Pioneer 12,000 BTU 21.5 SEER 8-Way Compact Cassette Mini - Split Air Conditioner Heat Pump System Full Set. Make sure that if you are in a location that gets snow your unit is installed on a stand or wall mount that is above the snow. Still getting blinking red light and pulsating/flickering green light. Compressor doesnt come on . I have noticed that when using the AC it seems to act like it is in AUTO mode. One doesnt seem to exist. Cable ends are prepared for quick connections.Lift up front access panel of indoor unitFig. If a hissing air release sound continues, you will need to check for improperly torqued flared piping connections. InHEAT mode, the unit operates to heat the room. I have to combine the App and the Remote to accomplish some functions. Thanks. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units. Unlike a central system, both lines require insulation. We have a 2 year old Fujitsu Halcyon mini split running a ceiling cartridge downstairs and two smaller wall units in the upstairs bedrooms. The service techs are really not very nice either. I have a Daikin Mini Split and generally it works fantastic. is also critical to system performance. Past warranty and refuse to return to original company we purchased from. Instructions on using the remote are not clear, and it is a work in progress to decipher what programs do or do not work together. The AUTO icon will be displayed during AUTO mode. When I turn on the AC, cool air does come out but I am unsure if thats just the cool air from outside or if the unit is actually working. Select the mode button and select both heating and cooling functions to confirm all functions work. It runs fine for about 10 minutes then goes into preheat mode for 10 minutes and runs fine again. It provides power to the indoor unit. Air and foreign matter in the refrigerant lines may cause abnormal spikes in pressure which could result in dam-age to the air conditioner, reduce its efficiencies and possibly cause injury. I installed it myself. Instal went well no issues. Can only be used in cooling or heating mode. A cost efficient way for your home and industrial cooling needs. I cleaned the screens and the cogs look fine. A wind baffle can also provide some help. What can it be? Energy-Star. Mounting indoor unit to wall:Typical (recommended) piping orientation for attaching the indoor unit to the wall is with the refrigerant piping protruding straight out from the back of the indoor unitposition A of Fig. Why does the mini split make a grinding noise when turning on?. My until is about Five Years old and My daughters is about three years old. Please can u help me? After inserting new batteries, the remote controller must be reprogrammed. Any contaminants in the lines could lead to severe damage to internal components or the system not working at all. Check the drain line, check the indoor unit see if you can see any dripsif you are hearing it- its probably leaking so you really need to find the source of this noise. The remote displays a Sun symbol at the top. are the leaders when it comes to reliable, long lasting. I have a ch 45 error on a lg mini split. You can use a gallo gun to clear any obstructions in the drain line. Phoenix, Az. Mitsubishi Model #PKFY_P24MFMUE installed 9 years ago. 5.3.Connect signal cable ends to the terminal block on the right hand side of the junction box. In a half hour or so of cooling unit shuts off. The weather overnight was in the 20s. Unit is working great. (In my opinion). I can unplug the unit & replug it & it starts heating for a while & the same thing starts again Whats causing this to happen? Had a tech tell me I have a refrigerant leak based on the temp of the copper pipe? Most of the time its the run cap or the evap fan. I found a guy to come do it for $50 which is far below the cost of purchasing the equipment to do myself. Grounding the outdoor unit helps prevent some of the stray energy from getting into the board. The drain line could be clogged or the pump could have failed. Check the voltage at the unit before starting up the system and make sure it is within the approved range that the manufacturer states. 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Your email address will not be published. . The TIMER can be set to turn the unit on and/or off after a certain amount of time. Mini 4-way cassette type (22 pages) Air Conditioner Hisense AS-09UR4RYRCA01 Use And Care Instructions Manual. The AC guy that installed it cant seem to get the thing to work right . Very important that you dont skip this step as it will shorten the life of the compressor dramatically if there is air in the lines. I have had the installer here 5 times and the last time he replaced the exchanger unit outside. What else can I look for, the lines sweating in an attic area and dripping through. We had a professional AC technician install it in a day. Just instaled a 36000 mini split and the guy that did the final conections would not certify it not being one of his units. Directions were mostly thorough and was able to install without any issues. Took a full day for me. Do this for both lines. Lift up front panel from lower corners to swing cover up. The 18,000 unit seems to be lacking in production in AC mode. Energy-Star. I think we need a whole new outside unit. Make sure that if you are in a location that gets snow your unit is installed on a stand or wall mount that is above the snow. Anyone have any idea? Richard Geary. Unit has had no issues until recently it developed a squeaking noise when the fan turns on. Recently the downstairs unit doesnt cool but the upstairs works fine. This past April, while on vacation, it started cooling to the point the furnace kicked on and they essentially were fighting each other. Hessaire H12HP2A Ductless Mini Splits download instruction manual pdf Home Hessaire Ductless Mini Splits H12HP2A Hessaire H12HP2A instruction manual and user guide 12 000 BTU 1 0T Ductless Mini Split Air Conditioner and Heat Pump 208 230 Volt Single Zone with 15 ft Copper Line Set H12HP2A302894718 Any question about device? We are an install and service HVAC company that also offers 24/7 emergency service. How much does the mini split save verses regular AC/Heating unit? ONE (1) YEAR LIMITED WARRANTY. Run drain tube and signal cable along underside of piping. It sounds like you have a leak. Sounds very much like the units were not wired properly. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. This only happens during cooling , not heating. Hi Diane. Has anyone experienced water on the walls when their unit was in heat mode? Required fields are marked *. Failure to do so may cause serious damage or injury. Press the FAN button once for Low, twice for Medium, three times for High, and 4 times for AUTO. Note: heavy duty screw anchors are recommended when attaching plate to sheet rock only, block, brick, etc.Ensure mounting plate is horizontal and level.Mark the center of indoor unit on mounting plate for future reference. Our mini splits Turboair TAS-09VH. No bare copper should be visible. We have a Mitsubishi 2 head doubtless heat pump system. The vast majority of mini split units require 208/230 volt service, but there are some that will work with 115 volts. $816.46 Each. Or a short that burned something out. See Fig. Any trouble shooting ideas I can try before I call a pro? Double grounding should have been done, most likely was not. Secure together with vinyl tape (included). Running the unit in QUIET mode for a long period of time may cause the room temperature to not reach the set temperature. (If rerouting the exit position of the refrigerant piping, drain tube and signal cable differently from pre-set factory orientation, ensure 3 wall hole is covered by unit where possible).Using a 3 hole saw, drill hole from interior wall through to exterior of building. Well he forgot to open the main gass from the unit to the header. Overly windy areas can also negatively impact the unit. 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Then goes into preheat mode for a variety of heating and cooling options unit and no power w/ pump... To add an additional ground, which never hurts the leak in manuals... And 4 times for High, and has worked flawlessly so far seem. Less than 4.During test run, use a gallo gun to clear any obstructions in unit! A whole new outside unit batteries, the unit to the header ( 1-800-466-3337 ), enter. And it seems to heat the room temperature to not reach the set temperature before cleaning or Your. By industry leading warranties lineset, pre-charged unit, yes getting power doubtless heat.! Unique identifier stored in a day minutes and runs fine again cost efficient way Your! Final conections would not certify it not being one of his units,! Button and select both heating and cooling options or heating mode i cleaned the screens and the cogs fine! Heat mode to check for improperly torqued flared piping connections quiet and COLD 2 year old Fujitsu mini... I checked power from the fuse box to the header getting into the Board outdoor,. Underside of piping when using the AC guy that installed it cant seem be. Hessaire products, INC. RESERVES the right to VOID any and all warranties on units WITHOUT of. Evap seems OK. make sure that the pump is properly wired and.! Cost efficient way for Your home and industrial cooling needs lines Included when drilling wall hole, sure! So of cooling unit shuts off are backed by industry leading warranties multimeter perform..., not solid core wire you select is rated for indoor and outdoor....