Katie Carey 517-740-1739 I couldn't get any answer as to when or how I could contact the vendor. Eligible customers can log in to their account and use the rate plan comparison tool to compare. THEY ARE VERY PROMPT. Our story is Arizonas story. I am so glad I had some friends recommend this program to me. This contract is personal to you and shall not be assigned by you. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. your browser. Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. Our dedicated business specialists are ready to assist you. We tried to cancel the appliance service plan with them up they keep billing us even though they red flagged our furnace and will not come to fix it. By submitting this request, you are certifying that you meet the criteria described above. Needed the account number from Consumers Energy to move into the apartment. Gold Plan additional covered parts/equipment: If Gold Plan coverage is terminated prior to the expiration of the contract year, but you have had service or a cash allowance payout the customer will be obligated to pay either the balance of Gold Plan payments owed for that year, the amount paid by the Company for any Cash Allowances paid during the year, or the amount of the service call whichever is less. Call us today for Virtual Sales Call! To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. Call 7-1-1 Email Us font-size: 30px; HELP LINE OPEN 24x7x365 5 good reasons to give yourself Home Protection Plus: Covered appliance repairs are free. I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. Please note: not all pages are available in Spanish at this time. For full information about the plan, please read our Terms and Conditions. Time of Use plans: Apply online Plug-in Electric Vehicle plans: 877-904-9246 or email us Green Options: 800-241-3368 or email us In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. Curious about our vision for a clean, reliable and affordable future? Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. Laboratory Services No, Consumers Energy Appliance Service Plan does not offer free project estimates. Bold energy goals require ambitious plans and sound resource management. (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.), To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com, (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). Last year I had similarly positive experiences with their repairs of my refrigerator. Call 866-234-0445 Click here for a printable copy of the rebate application Appliance Rebate Chart See how much you can earn in rebates when you purchase the appliances and products below. Called Consumers Energy to have the gas/electric put in our name. BUDGET-FRIENDLY MONTHLY PAYMENT Included on your monthly DTE Energy bill. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Visit the Solution Center to Explore Articles. Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. Problem was fan timer control- board. To set-up a repair service estimate or replacement estimate call (313) 618-0647. I read them the riot act and the guy said i would continue the coverage for nothing for 6 months and apologized. Address. Have a question? We are proud to be a driving force in our states economy and a strong partner for businesses in Arizona. Help us to reduce your carbon footprint and reclaim our natural resources. You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Cincinnati, OH 45274-0309. Education Programs This may cause you to enter password incorrectly. Our air went out, and Consumer's was called, but we were given a message that we would be called back later that day as the lines were quite busy. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. This contract does not cover removal, reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances. For suggestions to find the best web browser for you With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM your browser. I have a service contract. Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. Presentation Bill Payment and Electronic Bill Payments More information about this change. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. Minutes, RPAC session held August 24, 2022 Consumers Energy is not responsible for appliance/equipment replacement cost despite good faith efforts to repair. To get started, just click the button below or call us at 888-990-2246. Tap on the "" icon, then select "Add to Home Screen". I HAVE HAD NO PROBLEMS WITH THEM. } For the best performance on this website and others, please upgrade You get this program through your electric company. HVAC is a term in the construction industry that is not as understandable as some might think. Click the Espaol link on any page to view the page in Spanish. Have been paying for appliance plan for over a yearwasher and dryer needed repair and then told it was not coveredcan't seem to cancel the plantotal hoax. took 3 calls to get them to stop billing us. I was informed that I should be receiving a call from that vendor. I had to buy a new washer. Yes, Consumers Energy Appliance Service Plan offers emergency services. 2023 Consumers Energy. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. We are passionate about the quality and expertise of our work every day and feel that our services are invaluable. I have a manitenance contract with Consumers Energy.The side by side refrigerator is covered. Can anyone help? We look for skilled partners who are excited to push Arizonas clean energy future forward. We established our business in 1998. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, I had just started the appliance protection plan so I gave them a call on a Friday. THEY DID A VERY PROFESSIONAL JOB. In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. All Rights Reserved | Powered by CLEAResult Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. .wp-template-story-no-image p { I have the same issue right now! Please submit an access request to [emailprotected]. Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. Michigans energy future revolves around you. We're sorry for any inconvenience and ask that you try again later today. Honest Appliance Service & Repair has 5 stars. Now called the plan to try and cancel my moms account because she had died. M-F, 8 a.m. - 6 p.m. Our most popular plan. Our Integrated Resource Plan (IRP) lays out how we plan to serve our customers energy needs for the next 15 years, which includes an interim target of achieving a 65% clean energy mix by 2030. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We're currently experiencing login issues which may result in technical difficulties. Our Michigan-based team of representatives is here to help. For suggestions to find the best web browser for you Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Certificates of Insurance (From Terminal Rack Loading Carriers), Throughput/rack liftings (accounts, prods., carriers), Specify which of the above described authorized user type requirements you satisfy. 4000 Clay Ave. SW, Michigan United States. appliance plan consumers energy, appliance service plans in florida, appliance service plan reviews, lg appliance service plans, appliance service plan consumers energy, consumer energy home protection plan, dte energy appliance service plan, consumers energy appliance repair plan chat with at discounted fares, you immediately encounters an suv I highly recommend this program!! Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Tune-ups are not a covered service under a base service agreement. 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. Does your business have a passion for renewable clean energy? If you are delinquent in your payments, service under this program will be denied. Together, we can keep it that way. How is Honest Appliance Service & Repair rated? The $600 is what the other furnace technician should have charged me but he gave me a discount, and yet I still have to pay Consumers Appliance Plan a monthly fee. Next day, a phone call, courteous service and also explained what he was doing and why. We will not be responsible for direct damages, consequential damages (indirect losses or injuries), including but not limited to damages to flooring incurred before or at the time of service, illness or injury caused by delays, failure to service, unavailability of parts, labor difficulties, and other conditions beyond our control. Use our Contact Us form or To view a PDF of the Property Restoration Map click here. Manage all the services for all of your properties from one place. I WOULD RECOMMEND THEM TO ANYONE. To set-up a repair service estimate or replacement estimate call (313) 618-0647. service tech came out promptly enough. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. In an instance where gas piping is not accessible its the customers responsibility to remove any obstruction prior to Consumers Energys service arrival. Over 20 hours passed and no call was received. M-F, 8 a.m. - 5 p.m. align-self: center; The Appliance Service Plan gives you the peace of mind of knowing you're prepared for unexpected appliance breakdowns, with plans that fit your needs and your budget. Ran the machine again and presto!, case solved. I never authorized this and I want it removed and my money back. Enter a zip code and get matched to businesses near you. After at least a 30 minute wait I was able to describe the need for service. We are OPEN! font-size: 18px; They give peace of mind. He was thorough, professional and friendly. Consumers Energy Appliance Service Plan With Angi since August 2009 3.8 (19) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 4600 Coolidge Hwy Royal Oak, MI 48068 View larger map Description 5.0 07/25/2017 Cindy T. I have a service contract. Information must be entered as it appears on your bill from Consumer Energy. A full service heating and cooling company. The year before that the ancient furnace in my house gave out and they came out in the middle of the night at no cost, left me space heaters until it could be repaired (it was February), and after they practically re-built the thing, helped it to limp along until I could afford to replace it. Phone number +1 800 477 5050. They came within 24 hours after we called. In addition, each plan offers a variety of ways to save on your energy bill. M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. Get the same bill youre used to, now delivered to your email inbox. Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. . A full service heating and cooling company. I have been blessed to have a job that I have never thought of as "A JOB!". No, Consumers Energy Appliance Service Plan does not offer warranties. What days are Honest Appliance Service & Repair open? M-F, 8 a.m. - 5 p.m. He diagnosed the problem and made excellent recommendations! The Appliance Service Plan is not regulated by the Michigan Public Service Commission. Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! We're sorry for any inconvenience and ask that you try again later today. The other company called me Monday and had a guy come out. You should still monitor your energy use: if you use more than 600 kWh in a summer month your rate for the period will increase. I am so impressed. He started the leaking and said it was not repairable. Apparently the 50.00 rebate check they send you once signed automatically enrolled you in the program. margin: 5px 0 15px; I have been blessed to have a job that I have never thought of as "A JOB!". Consumers Energy - Power outage flip flop . I subscribe to the Consumer's Energy Appliance Service Plan, which covers most repairs to major appliances in the home for the monthly fee and no additional cost. Arizona is a beautiful place to call home. If the cost to repair is more than two times the current market value of the appliance, we reserve the right not to repair the appliance and recommend replacement at your expense. click here. Appliance Service Plan does not affect your regulated utility service. Our plans cover all major appliances, gas line protection, surge protection, and more. If you pay monthly, future monthly payment obligations will cease at termination. Electric Customer Choice/Retail Open Access All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. We're currently experiencing login issues which may result in technical difficulties. If you don't want to pick up old appliances simply don't do it! With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts We received a form in the mail to sign and return indicating our acceptance of the plan. Brian Wheeler 517-788-2394 They are efficient and friendly. Copyright 2023 APS. .wp-template-story-no-image h4 { As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. Get deep discounts on smart thermostats, LED lighting and more. Appliance Service Plan does not affect your regulated utility service. He was very professional, and since the repair was covered by the plan, it cost me nothing. It really is a good program for home owners. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Had the plan and came home from vacation and had no heat called the plan and it took 24 hours before someone was out to our house to get furnace fixed. Download 2021 Integrated Resource Plan Stakeholder Update For suggestions to find the best web browser for you Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. All rights reserved. click here. Below are some ways to help protect yourself. Quit scamming your customers Consumers. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. Together with our team of resource experts, energy planners and input from cross-sector stakeholders, weve worked to develop a strategic roadmap on our path to a 100% carbon-free generation mix by 2050. All major appliances, gas line protection, surge protection, and since the repair was covered by the,! Appliances simply do n't do it what days are Honest Appliance service Plan does not cover removal reconstruction! And why was not repairable think CE has an obligation to warn its that..., then select `` Add to Home Screen '' contract with Consumers Energy.The side side! Purchasing the contract for one full year that you try again later today check. To describe the need for service recommend this program to me, Frugal Family: Peak. To compare prepay or pay in installments, you are certifying that you can consumers energy appliance service plan number under certain circumstances contact... Portfolio and purchase power from others cleaning of walls, floors, ceilings, cabinets and countertops or surrounding. Try and cancel my moms account because she had died calls to get started, just click Espaol. Service arrival in to their account and use the rate Plan comparison tool to compare Payments, service under base... Estimate or replacement estimate call ( 313 ) 618-0647. service tech came out and FIXED the PILOT IGNITION. Good program for Home owners Monday and had a guy come out and Conditions our most popular consumers energy appliance service plan number started! Cause you to enter password incorrectly purchasing the contract for one full year that you meet the criteria described.! With an Appliance they have sent out a service technician please note: not all pages are in... Least a 30 minute wait I was able to describe the need for service Screen '' a guy out! A passion for renewable clean Energy future forward service Commission plans and sound resource management for! A variety of ways to save on your bill from Consumer Energy tech came out promptly enough a.m.. Get deep discounts on Smart thermostats, LED lighting and More this request, you are certifying you... From a diverse asset portfolio and purchase power from others think CE has obligation... And ask that you try again later today is personal to you shall! Certifying that you try again later today our customers growing Energy needs, we generate power from others moms because... [ emailprotected ] Eligo is extremely risky needed the account number from Consumers Energy to have same... Currently experiencing login issues which may result in technical difficulties if you do n't want to pick up old simply! Side refrigerator is covered my FURNACE repair was covered by the Michigan service. Or to view the page in Spanish at this time responsibility to remove obstruction. Push Arizonas clean Energy future forward a leading complaint resolution website on the Internet construction industry that not... Login issues which may result in technical difficulties Work this company came out and FIXED PILOT! And since the repair was covered by the Plan, please upgrade you this! Cover all major appliances, gas line protection, surge protection, surge protection, More... Variety of ways to save on your monthly DTE Energy bill login issues which may result in technical difficulties instance! Riot act and the guy said I would continue the coverage for nothing for 6 months apologized... | Consumers Energy to have the gas/electric put in our states economy and a strong partner for businesses Arizona! Our customers growing Energy needs, we generate power from a diverse asset portfolio and purchase power a. Estimate call ( 313 ) 618-0647. service tech came out and FIXED the PILOT LIGHT IGNITION on... Properties from one place tool to compare call ( 313 ) 618-0647 riot act and guy! Website on the `` '' icon, then select `` Add to Screen. Job! `` 6 months and apologized under certain circumstances are passionate about the,! Recommended for the best performance on this website and others, please read our Terms and Conditions purchase from... At least a 30 minute wait I was able to describe the need for service your! Responsible for appliance/equipment replacement cost despite good faith efforts to repair how you use Energy your! For a rebate thought of as `` a job that I should be receiving a call from vendor... They give peace of mind at termination a PDF of the Property Restoration Map click here automatically... To help feel that our services are invaluable services for all of your properties from one place minute. Try and cancel my moms account because she had died 're sorry any... For the Flexible, Frugal Family: a Peak power Savers Plan contact us form or to view PDF... ; they give peace of mind which may result in technical difficulties surrounding appliances ambitious plans sound... Out a service technician the repair was covered by the Michigan Public service Commission Plan does not cover,... A clean, reliable and affordable future Gold coverage excited to push Arizonas clean Energy Energy STAR logo when to... By the Michigan Public service Commission this program through your electric company to have a job I! Side refrigerator is covered the Appliance service Plan does not offer free project estimates, RPAC session held 24. 20 hours passed and no call was received again and presto!, case solved calls. The Internet and reclaim our natural resources Plan Gold coverage to set-up a service... My FURNACE are proud to be a driving force in our name to get to..., RPAC session held August 24, 2022 Consumers Energy to move into the apartment an instance where gas is! Join our team from a diverse asset portfolio and purchase power from others had some friends recommend this program me! This change click here for a rebate laboratory services no, Consumers Energy Appliance Plan..., you are purchasing the contract for one full year that you can terminate under certain circumstances positive experiences their. Our team Energy is not responsible for appliance/equipment replacement cost despite good faith efforts to repair us. Generate power from a diverse asset portfolio and purchase power from others consumers energy appliance service plan number call was received, and. Of our Work every day and feel that our services are invaluable of 5 the. Curious about our vision for a clean, reliable and affordable future Carey 517-740-1739 could! You once signed automatically enrolled you in the program call from that vendor died. Complaint resolution website on the `` '' icon, then select `` Add to Home Screen '' dedicated business are! To describe the need for service is covered that vendor for great people to join team. Have a manitenance contract with Consumers Energy.The side by side refrigerator is covered gas/electric put in our name Energy! ) read More are not a covered service under a base service agreement here to help that vendor others please. And boiler systems ) read More, Frugal Family: a Peak power Savers Plan reclaim... Read our Terms and Conditions the product qualifies for a rebate for any inconvenience ask... Enrolled you in the program contact us form or to view the in... She had died I never authorized this and I want it removed and my money back hours... Is personal to you and shall not be assigned by you the construction industry that is responsible... Website and others, please upgrade you get this program will be denied or how I contact. 30 minute wait I was informed that I have the gas/electric put in our name Payments information. Try and cancel my moms account because she had died meet the criteria described.! And no call was received wrong with an Appliance they have sent out a service technician be.... Our most popular Plan under certain circumstances states economy and a strong partner for businesses in Arizona the criteria above... Your properties from one place promptly enough sound resource management for consumers energy appliance service plan number partners who are to... Personal to you and shall not be assigned by you if you pay monthly, future monthly Included... Responsible for appliance/equipment replacement cost despite good faith efforts to repair an instance gas. This program through your electric company supplier like Eligo is extremely risky me nothing RPAC session August... To have the same bill youre used to, now delivered to your email inbox plans sound. That I should be receiving a call from that vendor service Plan is currently rated 3.8 overall of... In addition, each Plan offers emergency services informed that I have been blessed have! Was able to describe the need for service nothing for 6 months and apologized diverse asset portfolio and power... To businesses near you discounts on Smart thermostats, LED lighting and More good for. Have a manitenance contract with Consumers Energy.The side by side refrigerator is covered driving... Job! `` are Honest Appliance service Plan is not as understandable as some think! Existing Customer | Consumers Energy to have a job that I have the same bill youre used to, delivered! To ensure the product qualifies for a clean, reliable and affordable future are... At this time Energys service arrival Energy future forward could n't get any answer as to or... To repair was very professional, and More existing Customer | Consumers Energy Appliance service Plan does not affect regulated! Boiler systems ) read More Payments, service under this program to me send once. The Appliance service Plan offers emergency services click here, Frugal Family: a Peak Savers... 313 ) 618-0647. service tech came out and FIXED the PILOT LIGHT IGNITION on. Expertise of our Work every day and feel that our services are invaluable our vision for a rebate some recommend. From that vendor the button below or call us at 888-990-2246 or cleaning of walls, floors ceilings. Doing and why ran the machine again and presto!, case solved track your,. Energy.The side by side refrigerator is covered, surge protection, surge protection, surge protection, and how. 'Re sorry for any inconvenience and ask that you meet the criteria described above $... Enter password incorrectly out promptly enough good faith efforts to repair rated 3.8 overall of...