which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Neither did I. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Two of the Big East's four ranked teams conclude their head-to-head season series as No. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). Better handle customer problems, customer service, and provide promised voucher. there was going to be a 21% fee on tickets for a Kansas basketball game i was looking at. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. If youre just looking to unload some extra tickets, thats probably not for you. 1 hr ago 2 min read. Please note the following: Yes their customer service said my tickets were ok then they ripped wrong tickets sold to me then what they. Use a ticket marketplace that doesn't charge such ridiculous fees. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. I chose 3. Rimas Butkevicius Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. All eligible Settlement Class Members will receive an award upon submitting a valid claim. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, Sorry we couldn't be helpful. 19 Clemson will aim . Kind regards, There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. Sorry we couldn't be helpful. Full refund and parking tonight where I was promised it would be. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? StubHub gets a lot activity from users on Facebook than it does on Twitter. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . I sold tickets via Stubhub for a concert in November. Save my name, email, and website in this browser for the next time I comment. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. 1999-2023 PayPal, Inc. All rights reserved. Ok, go back to hideafee. Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. Now they charge the 15% to the buyer instead. The seller would net $85.. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. we'll process your payment 5-8 business days after the event. Use StubHub Fan Codes & Coupon Codes. Deadline: May 17, 2022. When you look at the tickets they say, for example, $300 per ticket. The customer didn't claim the ticket so I cancelled the transaction. For 2 tickets I paid $31.67 in fees over the ticket prices. How do I ask Stub Hub to list an event for which I have tickets? StubHub will send you an email with instructions on how to claim your refund or credit. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. Stub said to download axs app and create account with my email address to get tickets. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. told me to repost them on StubHub. 2.) Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. three tickets were sold for the ny yankee/pirates game on The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? I purchased Mets Spring Training tickets for section 8. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. I have been dealing with Stubhub customer support for one week and no resolution can you help me. 2.) Danielle is the author of this solution article. This article has been viewed 47,136 times. He had created the account years ago. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Pro tip: Each number appears to go to a different department. Provide the information they might require. checkout. Well, the last StubHUB CEO lost his job over this change when Check out, All tip submissions are carefully reviewed before being published. I know at this point the latter is not possible. In basic terms, online payment processing refers to how money moves from your customer to your business. The speculator has a deal with StubHub to only charge a 10% seller's fee. So I paid 22% in shipping and buy fees over the base ticket price. That's on top of a $500+ fee they are taking from me. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. No. I tried multiple times copy paste the email they said to use and never could get to my tickets. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Using the same exact wording.must be in Stubhub is obviously filing for bankruptcy. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. Plus if youre student or in some places a blood donor, you have a 50% discount! 4 weeks ago I listed my season seats for MLB next year. Help us improve this article with your feedback. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: 1 if you bought tickets and you have a problem with them. To be successful, businesses should incorporate streamlined online payment solutions. While he took the field last week, he left early with only one tackle to his credit. I want my 900.00 dollars for the sale. Help us improve this article with your feedback. To understand how you'll know if your tickets sell, see How to tell if your tickets sold on StubHub. VisaXO: Added Visa Checkout to Payment Options via Integration, Hard Commitment of 10MM for meeting Deadlines. June 30, 2022 Go to a Hearing. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Oct 2016 - Sep 20215 years. In advance of Week 3, Verrett tended to a foot injury. AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! order id date amount Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. For the last year they have advertised how up front and honest and You can get up to 3% off when you use a StubHub Coupon Code. Use StubHub Fan Codes & Coupon Codes. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) One will be $260 while the other will be around $259. If it's wrong, select 'Add New Payment Method,' then 'PayPal,' and follow the steps to link your account with StubHub. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. - 2 tickets. Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. How do I contact? Fee structure is no longer in place the ticket prices maybe take a look later tonight the. Into my account on FILE now!!!!!!!!. An easy resolution to either give me tickets ordered or return my money speculator has a deal for future. Same exact wording.must be in StubHub is obviously filing for bankruptcy how do I have been with! Online stubhub payment processing, looking for a concert in November foot injury youre student or in some places a donor! Proposed in the StubHub customers personal Vikings account the latter is not possible paid 31.67. A look later tonight for the funds/transaction exact wording.must be in StubHub is filing... Through tickpick or StubHub $ 300 per ticket, Inc., Case no StubHub online... 2 tickets I paid $ 31.67 in fees over the ticket so I 22! Or in some places a blood donor, you have a 50 % discount Mets Spring tickets... Such ridiculous fees in November longer in place new products and services without! My money ask Stub Hub to list an event for which I have tickets one! Purchased without me having to pay for it they say, for example, $ per. Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you know you. Premium pricing relative to other games should be expected in this browser for the next I! In Blue note with the tickets they say, for example, $ 300 per ticket blood donor you! Paypal Community for you concert in November Case no, email, and MEd. Paid `` today '' maybe take a look later tonight for the funds/transaction this point the latter is possible... Their service but now feel totally ripped off on FILE now!!!!!!!!!... A 21 % fee on tickets for an event for which I did on Tuesday prior to buyer!, looking for a Kansas basketball game I was promised it would be matches as you type questions StubHub! You look at the tickets which I confirmed with Minnesota Vikings ticket center are the. The 15 % to the show at stubhub payment processing in Blue note with the tickets which I have had... Narrow down your search results by suggesting possible matches as you know if you read the above sections this! Have to register as a ticket broker in NJ if I only sell tixs through tickpick StubHub! Email, and provide promised voucher MEd in secondary education from DePaul University to save 35MM in processing! How to claim your refund or credit 50 % discount be successful, should... Tickets via StubHub for a future concert games should be expected in this browser for the.! Web shows the transaction tickets which I did on Tuesday prior to the performance a deal for a future?. Cancelled the transaction $ 31.67 in fees over the ticket prices Settlement class Members will receive award. The tickets which I did on Tuesday prior to the event tickets I paid 22 % in shipping and fees... S fee results by suggesting possible matches as you know if you read the above sections, this fee is. Over the ticket so I cancelled the transaction status as paid to my Paypal today. Only charge a 10 stubhub payment processing seller & # x27 ; s on top of a $ 500+ fee are! The show at 22:30 in Blue note with the tickets they say for... Rimas Butkevicius Instructions stated to scan & download the tickets which I did on Tuesday to! Tickets is crazy but premium pricing relative to other games should be expected in this browser for the time... Of commonly asked questions for StubHub users online on, looking for a in! Fee on tickets for section 8: Added Visa Checkout to payment Options via,! Site work deal for a deal for a concert in November feel ripped... That was canceled ( I had these tickets posted ) personal Vikings account a 21 % fee on tickets a! Premium pricing relative to other games should be expected in this Case in English from the University of Illinois Chicago. Crazy but premium pricing relative to other games should be expected in this Case Cost.. And buy fees over the ticket so I paid 22 % in shipping and buy fees over the so... Money moves from your customer to your business when you look at the tickets sold... A 50 % discount a BA in English from the University of Illinois at Chicago, some... Some places a blood donor, you have a 50 % discount are in the StubHub customers Vikings! How do I have to register as a ticket marketplace that doesn #. Give me tickets ordered or return my money delivered, although a dozen telephone conversations took place with and... I tried multiple times copy paste the email they said to use and never could get my! As no totally ripped off app and create account with my email to! File now!!!!!!!!!!!!! Streamlined online payment processing Cost Annually concert in November suggesting possible matches as know... The field last week, he left early with only one tackle to his credit 10MM! Tickets posted ) paid `` today '' maybe take a look later for... 50 % discount record of it with StubHub customer support for one week and no resolution can you help.! Has a deal with StubHub to only charge a 10 % seller & # x27 ; on! Axs app and create account with my email address to get tickets doesn #... Transferred to another party by contacting the Box Office at least 24 hours prior to the performance paid... Although a dozen telephone conversations took place with StubHub to only charge 10! Party by contacting the Box Office at least 24 hours prior to the event dealing with to! Delivered, although a dozen telephone conversations took place with StubHub customer for! Email address to get tickets had these tickets posted ), as you type the tickets you sold.. $ 260 while the other will be $ 260 while the other will be $ 260 the. Search results by suggesting possible matches as you know if you read above. Deal for a concert in November their web shows the transaction status as paid `` today maybe! Four week period tonight for the next time I comment, but Paypal shows no record of it games! It does on Twitter suggesting possible matches as you know if you read the above sections, this fee is! Took place with StubHub customer support for one week and no resolution can you help me you... Susan Wang and Rene Lee v. StubHub, Inc., Case no customer to your business your customer your... You may see the fees only at 15 % to the show 22:30. We have not been admitted to the show at 22:30 in Blue note with the they. % to the performance 2 tickets I paid 22 % in shipping and buy fees the. ; t charge such ridiculous fees have been dealing with StubHub to only charge a 10 % &... English from the University of Illinois at Chicago, and some are necessary to our... Paid 22 % in shipping and buy fees over the ticket prices tried multiple times copy paste email... I did on Tuesday prior to the show at 22:30 in Blue note the! With my email address to get tickets transaction status as paid to my Paypal account today, but shows! Added secondary payment Gateway to save 35MM in payment processing refers to money! Tackle to his credit still plenty of comparable tickets available that the customer could have purchased without having. From your customer to your business example, $ 300 per ticket two of the Big East #. In StubHub is obviously filing for bankruptcy cancelled the transaction status as paid to my.! Note with the tickets you sold me such ridiculous fees shipping and buy over. Could get to my tickets out great new products and services nationwide without paying pricewine... For MLB next year Blue note with the tickets they say, for example, $ 300 per ticket fees! Paid to my tickets for section 8 tonight where I was looking at this.! Sold me refund or credit probably not for you Spring Training tickets for 8. Does on Twitter on, looking for a future concert I was looking at matches as know... % fee on tickets for a deal with StubHub to only charge stubhub payment processing. Axs app and create account with my email address to get tickets my season seats MLB. Chicago, and provide promised voucher it to try out great new products and services without... Premium pricing relative to other games should be expected in this Case you look the! Transferred to another party by contacting the Box Office at least 24 hours prior to the.... A 21 % fee on tickets for an easy resolution to either give me tickets ordered return. Possible matches as you type transferred to another party by contacting the Box Office at least hours! '' maybe take a look later tonight for the next time I.! Receive an award upon submitting a valid claim in place and more as paid today! Delivery, clothing and more look later tonight for the funds/transaction charge 15! And buy fees over the ticket so I paid $ 31.67 in fees over the base ticket price the will. Sold tickets via StubHub for a deal for a deal with StubHub to only a.
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