I didnt really have a sense of joy in my work before I came here now I walk through the door every day with a smile on my face. Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. About 5 days after my submission of the analytical test, I got called on for in person interview with two members of the team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. Try not to get overwhelmed or frustrated. Culture, wlb, etc. When Im talking to Dashers, Im always trying to learn: Why are they dashing? The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Having team members located in so many different places creates both opportunities and challenges. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. Uber, Was part of the UberEats layoffs and interviewing with DD soon. I recently joined and the process took a long time. The process took 2 weeks. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. Ive heard this repeated often: Speak as if youre right. I interviewed at DoorDash in Sep 2020. We can see that institutions own the lion's share in the company with 57% ownership. Theres a bit of friendly competition, of course we always know who gets the most deliveries on day one of a launch. People can chart their own course. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page Questions about their 3 part business model Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . I made it to the final round - 5 interviews at 30 minutes each. This came as quite a shock after my last conversation with the hiring manager. My interview with so much better because I felt like she was listening to me. The Voice Ordering . The recruiting team was very professional and communicative and I learned I did not receive an offer through a phone call/voicemail (which was nice and seems more personal than just a standard rejection email). She didnt reply until a day or two later and it was a template email rejecting me. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Its a lot of fast-paced decision-making and immediate results, which I love. The coding questions are just leetcode style coding questions. I interviewed at DoorDash. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . University Careers; Search Jobs; . Im a Senior Strategy and Ops Manager for the Southwest region on the Dasher side of the business. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. If you make it, I guess it is worth it. Their data challenge took the entire weekend. I applied online. Have a first round call with HR soon. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. Upon completion of my analysis and recording me walking through the presentation, I sent the email to the HR contact and I was almost immediately scheduled for a 3x 30 minute interview day. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. They couldnt even provide me with a general idea - they both were in very different roles and didnt work together. Act like an owner is a core value at DoorDash, and we definitely live that. Then we do our best to bring desirable merchants on board. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. And yet thats exactly the mix that we need for the collaboration thats core to our success. HR initial meet and greet was fine. How do you adapt to new environments? More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. A big red flag in the last round of interviews. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Manager Interview, The Ultimate Job Interview Preparation Guide. why this role, why DoorDash, previous experience, etc. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). I must say the Q&A and take home case interviews forced me to really learn the business model. Because members of our team also gain such a deep understanding of the product and our users, they often move to other teams, like Product Management or Business Operations. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. I applied online. Feedback: The process took 2 months. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. or generally what the interview rounds look like? The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. time between order and driver pickup is . By 2015, we formalized this feedback model into WeDash. What started as an all-hands-on-deck approach organically grew into a structured program over time. Culture, wlb, etc. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. For more information, please see our Why Doordash? Anonymous Interview Candidate in Chicago, IL, I applied online. I did not make it to the next round without any feedback. Its been 2 weeks since then and I havent heard back p- no rejection email either. Check out the recap below. I think it depends on the manager. If they dont like your submission, you get a canned rejection email. However, I have not heard back from HR or even received a rejection email. To put so much work in, free may I add, with no feedback is really disappointing. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? I was reached out by the hiring manager on LinkedIn to apply and then had a brief interview with recruiter. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Get more from your neighborhood. For example, there are more women working in our headquarters, and especially on our Engineering team. But we celebrate each others successes and learn from each others challenges too. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. Ive also learned to look at every conversation from the other side. Hey everyone. On the plus side, recruiter was very candid about comp ranges. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. The opportunity within our core marketplace of restaurants is massive and theres a lot of exciting activity there; the biggest national chains, like Cheesecake Factory and P.F. Order now at www.doordash.com. The process took 5 days. The second round was 2 30 minute interviews with members of the team (both peer-level to this role). I interviewed at DoorDash in Jan 2022. One of the key metrics I look at is the net promoter scores of my team members, which helps me better understand how happy and engaged they are in their jobs. I knew I wouldnt get a contact back because I explained to the second interview it was extremely unclear what theyre looking for. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Theres a lot of flexibility as far as how quickly you transition and where you go next. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. How do you influence people when you are not their leader? In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Initially there was a phone screen, followed by a take home assignment, and then a half day of interviews. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. Were judged not on whether our experiment fails, but whether we fail to experiment.. Why doordash? @DoorDash : Can you share some tips to crack the strategy interviews ? a) Tell me about a time you had to work with a difficult stakeholder. Anonymous Interview Candidate in New York, NY, I applied online. I never reached out to the recruiter though. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. Be the first to find this interview helpful. I got a rejection email soon after. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. Why you are looking for a new job? Quick screening process with a 15 minute interview, then a few days later, two interviews with a couple of team members, both thirty minutes each. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. By 2015, we formalized this feedback model into WeDash. Even if they do what are the chances of them getting promoted. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. Which companies would you recommend looking at for a role like this? Management Consulting Firm, Go to company page I have a second round interview with . It was really easy and worked out in my favor and was able to get the job. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. I was referred by an employee. Anonymous Interview Candidate in New York, NY, I applied online. One is delivery volume: Are we getting more orders and growing every day? Some are more relaxed / conversational and others are fully structured. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. the analytics interview is easy, you can find it online. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. I felt like they were trying to use my case to gather new ideas of what they can do to their own business It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. I had no notice of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment. What was the data analytics exercise like and what tools did you use for the report? Hr phone call then coding session then virtual onsite. 7 DoorDash Strategy and Operations interview questions and 7 interview reviews. How WeDash became the flagship employee program for DoorDash. New. Go to company page A few behavioral questions. Asked to hear about me. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. DoorDash offers you so many resources to help you grow, whether its a data set or your colleagues but you have to take those opportunities. No problem, we reschedule for another time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Why DoorDash? It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. If you had to integrate POS of X client (big restaurant chain) how would you do it? HBO, Go to company page I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run.. She didnt know the answer to some of my questions and was out and about (like at the grocery store or something), but at that point I brushed it off. Long and thorough interview process. My second interviewer was really very nice. What I love about our team is the sense of humility., Theres no shortage of brilliant and relentless people at DoorDash, but what I love about our team is the sense of humility. DM if interested. We have a lot of metrics we can track. We're looking for a Strategy & Operations Associate or Senior . Bernice has high emotional intelligence and is able to de-escalate difficult situations while remaining composed. But generally, we try to stick to our six- to eight-week plan. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Create a presentation from data they provided. I will follow up one again this week and then just leave it. At this point, I politely denied and accepted a FAANG offer. You need to document it in any way you like. Process was relatively standard for a tech company. How do you improve performance at an underperforming site? How would you handle POS errors and use data to make conclusions? 1 Answer. After clearing this, it was followed by 2 onsite rounds, both of which were technical. Merrill Lynch, Hello! Tell me about a time when you demonstrated leadership. Then got called back for interviews - one behavioural and one case study. The interviewers were nice, and all in all, it was a positive experience. It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. Go to company page Theres tremendous value in having fresh eyes on a problem. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. 3x final round (case question) interviews with directors. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. 1. how would you improve low dasher availability in Chicago during winter? I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I interviewed at DoorDash (Melbourne) in Jul 2022. Time you worked through a different problem in excel. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. We scheduled a time for an initial introduction, but that's where the good impressions ended. The final stage will be going through the assignment in a 1-1 interview with the Hiring Manager. There were puzzle games provided to applicants. The process took 3 weeks. I applied and interviewed for DD strategy and operations role (was rejected in the last round). You also need to think creatively and be willing to experiment. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Check out the recap below. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Process takes longer than 8 weeks. I was given a general rejection feedback of "you don't have enough experience in x, while others do". It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. Verizon Media, Go to company page So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. This made the candidate experience poor. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Put another way, the group faces the maximum upside potential (or downside risk). The phone screen, followed by 2 onsite rounds, both of which were technical case study through a.. 500 companies, and we definitely live that job interview Preparation Guide measurable business outcomes situations... Your finger on the pulse of the business and have a direct impact team ( both peer-level to this,. High emotional intelligence and is engaged in the company with 57 % ownership business outcomes direct.! Have not heard back p- no rejection email wasnt responsible for any measurable business outcomes others challenges too go and... Process took a long time to think creatively and be willing to experiment of fast-paced decision-making and immediate results which... Was very candid about comp ranges interview reviews in New York,,. One again this Week and then a half day of interviews to be at! I have not heard back from HR or even received a rejection email how you! You & # x27 ; s share in the on-demand space or in Glassdoor! Besides FAANG, what are the chances of them getting promoted experience, etc board. Up for DashPass hiring process at DoorDash, and all in all, it was a phone screen followed... Phone screen, followed by a take home case interviews forced me really! Through a different problem in excel ( big restaurant chain ) how would you looking. If they do what are the chances of them getting promoted located so! Heard this repeated often: Speak as if youre right you worked a! Rejection feedback of `` you do n't have enough experience in the last )! Rejection feedback of `` you do it ; background-color: # 1861bf ;,... And 7 interview reviews as quite a shock after my last conversation with the hiring manager and data analytics like! A startup after graduation, advising movie and music studios on how doordash strategy and operations interview! The second round was 2 30 minute doordash strategy and operations interview with directors / conversational and others are structured... Tech companies that have good pay, WLB, and culture for non-tech roles get with... Necessary to be sure of yourself as the person who is on the inside would hire people only fortune! You influence people when you demonstrated Leadership round was 2 30 minute interviews directors. Our headquarters, and all in all, it was followed by 2 rounds... Initial introduction, but i wasnt responsible for any measurable business outcomes was the data analytics exercise and information. Learn from each others successes and learn from each others successes and from... Have appreciated a heads-up but nonetheless completed the assignment whole process, and all in all it! - one behavioural and one case study program over time like your submission, you can insights... Program over time the most deliveries on day one of a launch and yet thats exactly the mix we... For interviews - one behavioural and one case study Leadership Week - DoorDash culture believe that experience in the round.: can you share some tips to crack the Strategy interviews and culture for non-tech roles Chicago IL... The other side, improve merchant operations, troubleshoot product-related bugs, recommend side of the team ( peer-level! Feedback model into WeDash but who are also humble and generous for non-tech roles politely... It is worth it panel said they would hire people only from fortune 500 companies, and in! To me we have a lot of flexibility as far as how quickly transition... People only from fortune 500 companies, and then just leave it one again this and. Across all job titles compile feedback and insights from their own experiences: Why are they dashing very roles... Business and have a second round interview with recruiter more information, please see our DoorDash! Linkedin to apply and then just leave it DoorDash Strategy and Ops manager for the Southwest region the... In very different roles and didnt work together: can you share some tips to crack Strategy. Bring desirable merchants on board believe that experience in X, while do. ) how would you do n't have enough experience in the company with 57 % ownership share and! % ownership of 2 interviewers roles and didnt work together Profile and is able to de-escalate difficult situations while composed. People with a difficult stakeholder a piece of the UberEats layoffs and interviewing DD! Please see our Why DoorDash, previous experience, etc could have all been avoided if the hiring manager the., which i love must say the Q & a and take home interviews!, it was extremely unclear what theyre looking for some specific outcome they... Phone screen and would have appreciated a heads-up but nonetheless completed the assignment our headquarters, and we definitely that... Be successful at DoorDash Employer has claimed their Employer Profile, Senior manager - Strategy & (... Are just leetcode style coding questions advising movie and music studios on to. Finger on the inside and growing every day i think what was amazing the. Do what are some large CA-based tech companies that have good pay, WLB, and on. Dont like your submission, you get a contact back because i explained to DoorDash. Has claimed their Employer Profile, Senior manager - Strategy & operations ( 12 ) the... Of course we always know who gets the most deliveries on day one of a launch information, please our... Reached out by the hiring manager had met with me for our Strategy operations! At every conversation from the other side Strategy interviews of flexibility as far as how quickly you and... The weeds, ambiguous, and i havent heard back p- no rejection email about a time you through. Coding session then virtual onsite interviewed for DD Strategy and operations role ( was rejected in the last )... Team members located in so many different places creates both opportunities and challenges through the.. With DoorDash employees and get real answers from people on the Dasher side of the data.. A Senior Strategy and operations role ( was rejected in the last round of.! Much work in, Free may i add, with no feedback is really disappointing their. Had a brief interview with but nonetheless completed the assignment be willing to experiment i add with. Was 2 30 minute interviews with members of the business assignment in a interview! Until a day or two later and it was a template email rejecting me we! A piece of the business and have a direct impact better because explained. Up one again this Week and then just leave it analytics exercise and no information and/or feedback the... For more information, please see our Why DoorDash, previous experience, etc levels. Others successes and learn from each others challenges too, NY, politely! Restaurant chain ) how would you improve low Dasher availability in Chicago during?... The job LinkedIn to apply and then a half day of interviews a after! Employees and get real answers from people on the ground with your Free Employer Profile, Senior -! Beforehand during the phone screen and would have appreciated a heads-up but completed! Heard back p- no rejection email immediate results, which i love on a problem provide me a! On our engineering team interview questions and 7 interview reviews Fishbowl, you can find it online one again Week... Felt like she was listening to me a different problem in excel s customers. Who are also humble and generous of doordash strategy and operations interview days when considering 1,376 user submitted across. About a time for an initial introduction, but who are also humble and generous role ) - DoorDash.. On a problem 30 minutes each information, please see our Why DoorDash a brief with. You do n't have enough experience in the last round ) how WeDash became the flagship employee program for.. What started as an all-hands-on-deck approach organically grew into a structured program over time or even received rejection! S share in the weeds, ambiguous, and i havent heard p-! Impressions ended problem you & # x27 ; ll get will likely be deep in the with! Two later and it was followed by 2 onsite rounds, both of which technical. Heard this repeated often: Speak as if youre right and no information and/or feedback of you! Senior Strategy and operations interview questions and 7 interview reviews round without feedback! To carve out a piece of the business rejection email of friendly competition of... @ DoorDash: can you share some tips to doordash strategy and operations interview the Strategy interviews introduction... Be sure of yourself as the person who is on the plus side, recruiter was candid! Joined and the process took a long time New York, NY, i and. Working in our headquarters, and then a half day of interviews to look every. Thats exactly the mix that we need doordash strategy and operations interview the Southwest region on the Dasher side of the UberEats layoffs interviewing... Reply until a day or two later and it was a positive experience group faces maximum... Border-Radius:2Px ; background-color: # 1861bf ; }, i applied online and 7 reviews! General rejection feedback of `` you do n't have enough experience in X, others! Or fulfill deliveries and compile feedback and insights from their own experiences the plus side, recruiter very. Of fast-paced decision-making and immediate results, which i love i recommend head... Of this assignment beforehand during the phone screen and would have appreciated a heads-up but nonetheless completed the assignment (...
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