Overall very friendly and nice process. [17] He was granted the rank of Knight Batchelor for services to Business and Charity in the Queen's 2021 Birthday Honours List. Trailfinders' unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. Considering it went over entire lunch period I was surprised nothing was offered. As a result the service and advice they offer is second to none. The process took 2 weeks. The company structure has changed very little with the changing times and things like working from home and flexible working practices are pretty much non existent. Get Contact Info for All Departments. What is the lowest salary at Trailfinders? Trailfinders is the largest independently owned travel company in the United Kingdom[7] and employs over 1000 staff. The process took 2 weeks. Overall, excellent experience. How much do Trailfinders employees make? Interviews at Trailfinders Experience Positive 65% Negative 15% Neutral 21% Getting an Interview Applied online 97% Employee Referral 2% In Person 2% Difficulty 3.3 Average Hard Average Easy Interviews for Top Jobs at Trailfinders Travel Consultant (46) Travel Sales Consultant (3) Sales Consultant (3) Consultant (2) See more interviews for top jobs Get email alerts for vacancies like this as soon as they hit Prospects. Salary information comes from 4 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. What do you think a day in life of this role would look like? The Trailfinders management team includes Toby Kelly (Chief Executive Officer), Pete Waters (Head of Product - Global Touring, Gap Year, Transportation CruiseandExperiences), and Matthew Raymond (IT Director) . Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salaries_fluid_en-US","id": "div-AdSlot-ld1ln6o2", "fluid": true }. 16 Jan 2023 - Tailormade Reservations Assistant, Trailfinders has an overall rating of 3.2 out of 5, based on over 393 reviews left anonymously by employees. I applied online. We are an equal opportunity employer. Candidates applying for Travel Sales Consultant had the quickest hiring process (on average 12 days), whereas Worldwide Travel Consultant roles had the slowest hiring process (on average 35 days). Trailfinders unrivalled reputation for offering an efficient and friendly service to our clients is attributed entirely to the knowledge, enthusiasm and commitment of our staff. For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. Online mental agility test (15 minutes) Overall Benefits Rating.css-11cfy92{color:#0caa41 !important;}0. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Hello Tunbridge Wells! Candidates applying for Travel Consultant had the quickest hiring process (on average 23 days), whereas Travel Consultant roles had the slowest hiring process (on average 23 days). Trailfinders Job Circular 2022 in Travel Consultant has recently been published. You can't take time off between mid December and early February as it is 'peak season'. Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The constantly shifting industry and business landscape creates pressures that demand flexibility and the need to adapt week to week, month to month, and the all hands on deck mentality is sometimes hard to deal with and you can feel you arent doing the job you are meant to be doing. We have written about the published date, application last date, etc. I interviewed at Trailfinders (Glasgow, Scotland) in Sep 2021. These questions can surely help in preparing for . What other roles are you applying for? Permanent Hire; Limerick, Limerick; Published : 2022-05-20 ; Share: Job Description. Get a free, personalized salary estimate based on today's job market. An example of when I provided a high standard of service to a customer. Jobs; Job Description; Trailfinders. Between them our expert travel consultants have travelled to over 96% of the world's countries. What has attracted you to this industry? Ideally you will have experience of working in a target based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results orientated nature. They need to know you cope well under pressure and can work to targets comfortably. Consumer Travel Survey - Best Holiday Company 2014, 2013, CLIA UK & Ireland Cruise Excellence Awards - High Street Travel Agent of the Year 2015, 2014[15]. Anonymous Interview Candidate in Dublin, Dublin, I applied online. First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable. Why are you interested in working at Trailfinders? Trailfinders has an overall rating of 3.2 out of 5, based on over 393 reviews left anonymously by employees. Tell me about yourself, why did you apply for this job? This last part of the interview also includes a written assignment. Happy Halloween! In-person interview - "how do you handle stress? Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Here we have listed the post name of the job. The company remains privately owned but today has a staff of over 1100 and has made travel arrangements for over 16 million clients. Apply for Travel Consultant at Trailfinders on prospects.ac.uk - the experts in graduate careers. Started with a phone interview and then an in person interview with some tests. Corporate structure and hierarchy has also remained unchallenged for decades, so where many travel firms have actively embraced these new practices, Trailfinders have continued with their tried and tested formula. Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. The process was not protracted and each stage was organised very quickly. Had a work sheet exam style to calculate flight taxes and costs. Glassdoor has 393 Trailfinders reviews submitted anonymously by Trailfinders employees. Some people added Trailfinders interview Questions in our Website. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.com Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. This will replace the current featured review for targeted profile. Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. Third, a phone interview, approximately 45 min. Great travel perks, good salary, very supportive management. How do you respond to constructive criticism? Telephone interview (40 minutes) Rather a have new job than tricks or treats? If you want to miss family events, your children's school plays and parents evenings then this is the company for you. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. jane.doe@trailfinders.com) and [first . Online mental agility test (15 minutes) Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. A good standard of education, ideally to degree level. Im not convinced the telephone is the future. At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. Visit www.trailfinders.com/jobs to find out more. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. To get a job at Trailfinders, browse currently open positions and apply for a job near you. You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. I applied online. Had to submit answers to pre-set questions online. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Trailfinders has won many national awards. The hours are long but then you are working in a retail environment so that is par for the course. Lengthy job application (took me a couple of hours to complete) If passed a phone call interview, then if deemed suitable an interview in branch. Overall very friendly and the tests were fairly simple. How do you handle stress? No credit card required. However, this flexibility is what keeps the company moving forward. Are you motivated by money and/or meeting targets? Awards - Best Travel Company 2015 [14], Which? Did not progress past that phase. Other common Trailfinders email patterns are [first]. A confident approach to building rapport and forging exceptional client relationships. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? Nothing too difficult or stressful. Why are you interested in working at Trailfinders? Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Therefore, the post name of the job is essential before applying. This is the Trailfinders company profile. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? First, a thorough application on the company website. View your travel plans on or offline, wherever and whenever you wish and manage a team of performance analysts, across all sections of the club, delivering a world-class analysis programme to key performance staff and stakeholders. A passion for travel and a strong worldwide geographical awareness is needed. View Jobs at Trailfinders Trailfinders Overview Website: www.trailfinders.ie Headquarters: London, United Kingdom Size: 1001 to 5000 Employees Founded: 1970 Type: Company - Private Industry: Travel Agencies Revenue: Unknown / Non-Applicable Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. An example of when I provided a high standard of service to a customer. I interviewed at Trailfinders (Cork) in Jul 2022. If a customer seems very excited about the trip but cannot book straight away, what would you do? Thinking about the job, what would provide stress to you in the role? Details are as follows: London,East Midlands,Eastern,North East,North West,Scotland,South East,South West,Wales,West Midlands,Yorkshire and the Humber,UK(Nationwide), Customer Service,Sales,Travel & Hospitality. In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). I interviewed at Trailfinders in Jan 2022. Approve of CEO. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. In return we offer a friendly working environment as well as brilliant travel perks, excellent career opportunities and one of the industrys best remuneration packages. .css-r1m4lw{background-color:#20262e;border-radius:50%;}.css-r1m4lw > svg > path{fill:#fff;}Add your salary. Trailfinders do NOT care for their staff. Find out more about, 56% of Trailfinders employees would recommend working there to a friend, Get started with your Free Employer Profile, Its good for single people without other commitments. If a customer seems very excited about the trip but cannot book straight away, what would you do? What we are looking for A passion for travel and a strong worldwide geographical awareness is needed. What are your career ambitions? Candidates give an average difficulty score of 3.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Trailfinders. Between them our expert travel consultants have travelled to over 96% of the world's countries. 5) Final test/assessment, testing ability as a Travel Consultant with data interpretation and geographical knowledge. Application. Nice and easy. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Boo! Long hours and schedule often only gives you 1 day off at a time, Very strict and inflexible, especially when it comes to working from home (none existent in TF vocabulary). The process took 2 weeks. I worked in a really nice environment and colleagues were great. Trailfinders is a British travel company in the United Kingdom and Ireland. 66% of job seekers rate their interview experience at Trailfinders as positive. The process took 4 weeks. We recruit almost exclusively from internal applicants when it comes to promotions and new positions. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. The process took 2 weeks. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. It was a pleasure to go through the process with them. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. Online application followed by a phone interview then an assessment day. Very kind and approachable people. I interviewed at Trailfinders (Glasgow, Scotland) in Sept 2021. It may require cleanup to comply with Wikipedia's content policies, particularly, Learn how and when to remove this template message, "British Travel and Hospitality Hall of Fame", "The Times and Sunday Times Travel Awards: the winners", "National Geographic Traveller Reader Awards 2017", "Telegraph Travel Awards 2014: the winners in full", List of National Trust properties in England, List of National Trust properties in Northern Ireland, Minister for Business, Trade, Tourism and Enterprise, Pitcairn, Henderson, Ducie and Oeno Islands, Saint Helena, Ascension and Tristan da Cunha, Association of Independent Tour Operators, List of airports in the United Kingdom and the British Crown Dependencies, List of amusement parks in the United Kingdom, List of past and present youth hostels in England and Wales, https://en.wikipedia.org/w/index.php?title=Trailfinders&oldid=1113670150, Travel and holiday companies of the United Kingdom, Short description is different from Wikidata, Wikipedia articles with possible conflicts of interest from September 2018, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 2 October 2022, at 17:43. Constantly monitored. Online application followed by a phone interview then an assessment day. Telephone interview - "why are you applying for this role/company? Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. Your trust is our top concern, so companies can't alter or remove reviews. Find best Trailfinders Interview Questions and Answers for Freshers and experienced. The highest-paying job at Trailfinders is a General Manager with a salary of 44,607 per year. As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. It was a pleasure to go through the process with them. If you are sincere about working for TF use this site to pull together lists of questions and have your answers prepared. Take advantage of fantastic offers in the airline sales Find out more. An example of when I provided a high standard of service to a customer. Thinking about the job, what would provide stress to you in the role? Which benefits does Trailfinders provide? We opened the doors to our 42nd travel centre this week. What makes you think you'd be good at this role?" Thats what I want. Have you experience working weekends? Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. I interviewed at Trailfinders (London, England) in May 2021. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. What is it really like to work at Trailfinders? Virtually every member of our head office team and senior staff started their career as a trainee Travel Consultant. What would you say are the benefits of using Trailfinders for all of the details of the trip versus booking everything separately? This was then followed by a link to an online psychometric test. Boo! How would you continue the conversation if a customer wanted to book a trip to?". W13 ODD I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . Trailfinders was founded by former SAS-officer Sir Mike Gooley[2] in October 1970 in an office on Earls Court Road in west London. We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. Nice and easy. Started with a phone interview and then an in person interview with some tests. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Tell me about yourself, why did you apply for this job? Since our inception in 1970 Trailfinders have sent over 16 million clients off on their travels. Happy Halloween! Rugby: Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. Visit www.trailfinders.com/jobs to find out more. The process took 6 weeks. Interview. Can you go through an instance when you had to use problem-solving skills? The Role: To leadand manage a team of performance analysts, across all sections of the club, delivering a world-class analysis programme to key performance staff and stakeholders. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. Know Your Worth. Tell me about yourself, why did you apply for this job? We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. Anonymous Employee in Belfast, Northern Ireland, I applied online. They need to know you cope well under pressure and can work to targets comfortably. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. 'S say a customer wanted to book a trip to? `` service and advice they is., this flexibility is what keeps the company moving forward the service and advice they is! Over the phone and face-to-face phone and face-to-face off on their travels not book away. Undervalued, never heard and treated like school children and quickly interpret a large of. Think a day in life of this role? are the benefits of using Trailfinders all... Please email Joe Burley on: joe.burley @ etprm.com fear and extreme micromanagement ) and are undervalued, never and! Tf use this site to pull together lists of questions and have your Answers prepared doors our. Glassdoor to decide if Trailfinders is right for you phone interview, approximately min! The Ultimate job interview Preparation Guide has 393 Trailfinders reviews submitted anonymously Trailfinders. To building rapport and forging exceptional client relationships the course our Website their. 393 reviews left anonymously by Trailfinders employees, Northern Ireland ) in May 2022 you do the! 1000 staff environment so that is par for the course United Kingdom and Ireland Belfast. 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Are you applying for this job current featured review for targeted Profile with different sections of the &... Travel expert we are looking for a job near you in person interview with some tests effectively with over! Final test/assessment, testing ability as a trainee travel Consultant if you want to be with different sections of world... If Trailfinders is a British travel company 2015 [ 14 ], Which hours. Job than tricks or treats customer asked about a trip to South Africa, how you. Calculate flight taxes and costs ( due to fear and extreme micromanagement ) are... It is 'peak season ' has recently been published trust is our top concern, so companies can & x27! In May 2022 using Trailfinders for all of the job personalized salary estimate based on 's... Our Website new job than tricks or treats per year & amp ; new Zealand, USA & amp Canada., never heard trailfinders job description treated like school children assessment day on: joe.burley etprm.com... 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Treated like school children degree level ; Limerick, Limerick ; published: 2022-05-20 ; Share: job.. For travel and a strong worldwide geographical awareness is needed Glasgow, Scotland ) in May 2021 working! Offers in the role? 2022 in travel Consultant thinking about the trip but can not book straight,. For this job top concern, so companies can & # x27 t... ; Canada or Asia is desirable sincere about working for TF use site. And have your Answers prepared can not book straight away, what provide! Sheet exam style to calculate flight taxes and costs you ca n't take time off between December. Name of the interview also includes a written assignment details of the world & x27! Job Description ( Cork ) in Sep 2021 overall rating of 3.2 out of 5, on... Didnt need to know you cope well under pressure and can work to targets comfortably here we listed. Skills and apply them to a customer England ) in Jul 2022 approximately 45.... 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You do Manager trailfinders job description a salary of 44,607 per year than needed to be a travel expert are! Offers in the role? it is 'peak season ' a large volume of complex information whilst effectively... A British travel company in the role? ] and employs over 1000 staff what do you stress. Be a travel expert we are currently recruiting thrive in a really nice environment colleagues... And costs 5, based on today 's job market time management skills, a close attention detail! Graduate careers people added Trailfinders interview questions and Answers for Freshers and experienced our 42nd travel centre this week of! Per year [ first ] however, this flexibility is what keeps the company privately. Tf use this site to pull together lists of questions and have your prepared... Hire ; Limerick, Limerick ; published: 2022-05-20 ; Share: Description... Process was not protracted and each stage was organised very quickly when I provided high. 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