To hold your telephone number, we make your line inactive by suspending service to it for a maximum of 3 years and 90 days. Give us a call Monday Friday, 8:00 7:00pm EDT, at 1.844.837.2262. If your mobile number is under a two-year contract for service, your upgrade eligibility and contract end dates will automatically be extended for the suspension duration. Verizon is facing the wrath of cat lovers for its decision to suspend a worker without pay for using the company's equipment to rescue a feline stuck atop a utility pole in Philadelphia. If youre thinking about canceling one or more of your lines, you might consider one of these options instead: If you are having trouble with affording your current plan, you may want to see if one of these options helps: Check to see if you are eligible to disconnect a line through your My Verizon mobile account. Learn what to expect with your final bill, Check to make sure weve received your equipment. 24/7 automated phone system: call *611 from your mobile, My Verizon for Prepaid Accounts How to Use Guide, How to replace a lost, stolen or broken phone, tablet or other device, Make or receive calls or text messages on the Verizon mobile network, or. If your suspended line is under a two-year contract, your line's upgrade eligibility and contract end dates will be extended for however long your line is suspended. Select the line(s) you want to suspend and click. If you have a device payment agreement associated with the suspended line, you will continue to be billed the monthly device charge. And per the terms of the Customer Agreement, you will lose the telephone number and may owe certain fees and accelerated charges on your next bill. On the Resume service number selection page, find the mobile number (s) you want to resume service to and click Select, then click Continue. After you cancel your Verizon subscription over the phone, you're advised to . Sign in to manage & troubleshoot your services. If your prepaid device has been lost or stolen, go to the Suspend Service page in My Verizon to suspend your line and prevent unauthorized use. Theres also different treatment of your mobile number if you do not reconnect your service before the maximum suspension period runs. Excludes Verizon Prepaid plans. If youre unable to use your Verizon service temporarily due to travel, illness or other reasons, you can suspend service to your line for up to 90 days using the Vacation or Other Reason option. If you already suspended your service and didn't select the option to manually turn off Auto Pay, you can turn it off from the Settings screen in the My Verizon app. For the period your line is suspended, your bill will display a Suspended notation for affected lines. How do I suspend a line in the My Verizon for Business app? 04-26-2014 07:51 AM. Note: If you're the Account Owner on a Prepaid Family Account, you're still responsible to pay for all lines on your account, even while your line is suspended. You may also owe certain fees, such as an early termination fee and the remaining balance on any device payment agreement that may come due on your next bill. Remember to have your account information handy. Perhaps your phone is missing and you want to make sure no one else uses your line. Yes, monthly billing will continue for certain charges and taxes. Have a phone you love? Due to inactivity, your session will end in approximately 2 minutes. You may however receive a partial bill for the duration of the month that your mobile number was active prior to suspension for military deployment. It belongs to Marathwada region . If you have multi-device protection on your account, it will continue to be billed. 3. Vacation or Other Reason: You can suspend your service temporarily if you won't be using your device for a long period of time (e.g., going on a vacation, illness, etc.). If you believe your device may have been stolen, for your safety, do not attempt to locate the device. If you have a Buy One, Get One (BOGO) promotion, the bill credits for the free device are discontinued and youre charged the remaining balance of the device payment agreement for both devices. The COVID-19 State of Emergency exception ends on June 25, 2022. Lost/Stolen - Choose this option if your device is lost or stolen and you want to temporarily suspend your line to prevent unauthorized usage and charges on your account. Select the reason why you're suspending . Also, you wont be able to suspend a line under Lost/Stolen if the line has been suspended under that option for more than a total of 90 days in the past 12 months. 2. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking . Prepaid Family Account: If you're the Account Owner on a Prepaid Family Account, your Auto Pay will continue working as normal, even while your line is suspended. Instead, if those charges are normally higher than $10 per month, Verizon will cap your monthly rate at $10. Disconnect your line: Call Verizon Customer Service or visit a Verizon store. For Military Deployment suspensions, your promotion will be paused during the suspension. A disconnection, cancellation or a deactivation of a line of service, on the other hand, is intended to be permanent. All forum topics. Get up to $500 when you. Although Verizon does provide some answers here, I suggest you contact them directly buy using the Contact Us link found at the bottom of this page. Also, there is a one time charge to temporarily suspend your FiOS services. Note: You may receive a partial bill for the duration of the month that your line was active prior to the suspension for military deployment. Once you suspend your service, your prepaid device will be blocked from the Verizon network for calls, messages or data until you restore service. You should first power down your phone. Sign in to manage & troubleshoot your services. If one of your Account Member lines is suspended, your Auto Pay amount will automatically adjust to not include the suspended line's monthly charges. In either case, if you have device payment charges or recurring subscription charges (e.g., Media Center charges) associated with the suspended line, these charges will continue to bill. Before your 30 days are up, you must reconnect service to the line using the same device or a replacement device. If you need to suspend a line on your account, use the My Verizon app or visit vzw.com and login to My Verizon. 5. You are responsible for complying with the below terms and conditions of the particular suspension you request. Input "000000" or "123456" into the prompt. Due to inactivity, your session will end in approximately 2 minutes. Join. To unlock your phone, your carrier will verify your identity by asking your account number, phone number, last 4-digits of SSN, and IMEI, MEID, or ESN number of your. You need to have the service for 90 days prior to it being suspended, and you must have at least 3 months of active service in any calendar year. Under the SCRA, if you receive orders to relocate to a location that is outside our coverage area for a period of not less than 90 days (30 days if you are National Guard under certain state laws), you may ask us to terminate your contract for serviceand hold your telephone number. . Instead, if those charges are normally higher than $10 per month, we'll cap your monthly rate at $10. The email address connected to it. List of Common Service Center (s) in Sengaon, Hingoli of Maharashtra. 30 days or greater if you are a member of the National Guard. Learn more by checking out our suspension service FAQs. Take a moment to review all the details. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an . Okay you need to suspend the service on that phone number. And dont forget to check out Verizons Unlimited Plans, perfect to mix and match with your family. In addition, on Site pages where the Mobile Service (including any Mobile Alert) is offered, we may post additional terms (e.g., regarding additional fees) that apply to your use of the Mobile . myCFOlife. Your ability to upgrade will be determined based on the number of payments that remain on the agreement. Termination of a contract for service for reasons related to military relocation have special rules, which are spelled out below. How do I prepare my phone for international travel Verizon? WAIVER: I, the undersigned participant (and my parent or guardian if I am younger than 18 years of age), intending to be legally bound, do hereby forever release and waive any and all rights, claims, and actions for damages that we, our heirs, executors, administrators, and assigns may have, or that may hereafter accrue against any and all persons, organizations, and other entities associated . A suspension of service is different from a cancellation or disconnection of service. Have a phone you love? If the monthly service rate for the line you suspended is $10 or more per month, you won't incur your regular voice, data or feature subscription charges. Note: You will continue to be billed monthly for some services, as well as any applicable taxes or surcharges during your suspension. You can begin the Suspend Service process in My Verizon. Learn how to suspend, reconnect and manage your prepaid line. To qualify you must suspend your FiOS services for at least one month but not more than nine months. Any device payment charges or recurring subscription charges (e.g., Media Center charges) will continue to be billed. . If you have more than one line on your account, select the device you want to suspend by clicking Select Device. What's the suspend service option in My Business, and why would I use it? After watching the video, go directly to the Suspend or Reconnect Your Service page in My Verizon. MH061900149. Get up to $500 when you. Your device payment agreement (if applicable) will continue to bill in accordance with your device payment schedule. There are 3 reasons you can choose to suspend your devices service: if its lost or stolen, if you relocate because of the military, or for vacation or other reasons (e.g. You can cancel by calling 1.844.837.2262 during business hours. Your phone has not been reported lost or stolen.Your phone mube be active on the network for X number of days. Refer to the My Verizon for Prepaid How to Use Guide for step-by-step instructions. If the SIM card from that phone was still active then they have access to the phone number. If you had an active device payment prior to suspending service and the line is disconnected, the remaining balance of the device agreement is due on your final bill. Note: The process can take up to 24 hours to complete. Step 2: Now login with your username and password; Step 3: Are you new?, Click on the Signup, and create username and password; Step 4: Howdy! Verizon's pdf rate sheet says: " Seasonal Service Suspension (charged at initiation, 1-6 months) $24.99"and the website says. Click Select all if you want to resume service to all suspended . The Woodlands, Texas, United States. Receive up to $500 promo credit ($360 w/Welcome Unlimited or 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 1/5/23 and 2/1/23. If you choose to suspend your line without billing under the Lost/Stolen option, you won't be billed for up to 30 days. Prakash Bhagwan Wankhede. Please have your account number ready. Active-Duty commissioned officers of the Public Health Service or National Oceanic and Atmospheric Administration, active service, Reservists and members of the National Guard may be eligible if called to active duty. We never want to see you go and would love to have you stay a Verizon customer. Or, if you dont need us to hold your mobile number for you, you can disconnect your service immediately without paying an early termination fee. If your prepaid device is lost or stolen you can suspend service to stop unauthorized charges. If you do not reconnect your service by the 30th day, we will treat your decision not to reconnect as a request to cancel your service for that line, and the line will automatically disconnect. You can choose to re-suspend your line under the Other option after reconnection only if your line has not yet reached the 180-day limit. I don't remember the verbal PIN I set on the account so I can't use that to verify my identity. You can buy another on eBay or swappa, borrow one from a friend, etc to activate on your line so you . This is a peer to peer support community, with customers helping other customers. Only one Lost or Stolen suspension is allowed per line every 12 months. 3. 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